Technical Support Analysts give their job an average rating of 3.8 out of 5.0. The Technical Support Analysts happiest with their jobs are employed by Cox Communications with an average rating of 5.0 while the Technical Support Analysts least happy with their jobs work for Find Great People with an average rating of 1.0.
Submit a Review"Problem-solving: I often enjoy the challenge of analyzing and troubleshooting complex issues. They derive satisfaction from identifying and implementing solutions to help customers or end-users. Helping others: Supporting users and assisting them in resolving their technical issues can be rewarding. The feeling of making a positive impact on someone's day and enabling them to use technology effectively is fulfilling. Continuous learning: The role of a Support Analyst often involves working with a wide range of technologies and systems. This offers opportunities for ongoing learning and skill development, as they stay up-to-date with the latest tools and trends in the industry. Collaboration: Support Analysts frequently work closely with other teams, such as developers and engineers. This collaborative environment allows for knowledge sharing, fostering a sense of teamwork and camaraderie."
"The job is repetitive and can be boring. Unless they plan on doing a job rotation, you'll be stuck doing the same things for years."
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