Spectrum Employee Job Reviews in the United States

"TimeWarnerCable. Look to hire new management in Austin TX."

What do you like about working at Spectrum?

"Medical benefits and free services for employees."

Do you have any tips for others interviewing with this company?

"Keep documentation of all interactions with supervisors/leads/advocates/managers, and if they refuse just insist on having it in writing! Don't be kicked out on the street without a job, because of Time Warner Cable's poor micromanagement."

What don't you like about working at Spectrum?

"Micromanagement, supervisors/managers fail to follow through with their word, and at best they don't follow policy regarding attendance and family matters. Further, they force/threaten you to work overtime without compensation for time you miss when sick/ill/fmla."

What suggestions do you have for management?

"Hire supervisors and managers that follow policy and care about employee welfare and state of mind. If a manager/supervisor is sick or has a terminal disease... have another manager/supervisor take over their responsibility so employees are left out."

What do you like about working at Spectrum?

"They are like a family to me."

What don't you like about working at Spectrum?

"How my job requirements have changed. They have made it unreachable."

"Good place to start your career."

What do you like about working at Spectrum?

"The benefits were good."

Do you have any tips for others interviewing with this company?

"If you have any experience at all, look for a better place."

What don't you like about working at Spectrum?

"The ever changing policies that come out almost daily, the way that the employees are told one thing on one day to come in and be something completely different the next day. The impossible time limit on set for support calls if the tech really wants to fix the issue over the phone."

What suggestions do you have for management?

"Be more understanding and flexible on call times, allow the reps to fix the issues in a timely manner rather than restricting them to a call time to low for any real work to be accomplished."

"Busy Busy Busy."

What do you like about working at Spectrum?

"Great engineers, great low level management, good learning experience."

Do you have any tips for others interviewing with this company?

"Very professional, no nonsense approach to everything."

What don't you like about working at Spectrum?

"Engineers held back by upper management."

What suggestions do you have for management?

"Appreciate who keeps Time Warner Corporate offices running."

"Things will change, TWC."

What do you like about working at Spectrum?

"People, peers."

Do you have any tips for others interviewing with this company?

"Be prepared for transition."

What don't you like about working at Spectrum?

"Management not consistent."

What suggestions do you have for management?

"Yes, more stability."

"Develop a better business module to sell triple play services."

What do you like about working at Spectrum?

"I worked in direct sales. The management team in the Jamaica office has no idea what they are doing, which in turn makes it look as if the sales team can't produce sales. They hype the experience of working there and the money you will make. When the truth of the matter is you don't make the money because of the politics and the playing of favorites. The people are nice, but you can't have a career there unless you have someone watching your back. The indirect competition makes people not share information. It's like they're scared you're going to out-perform them."

Do you have any tips for others interviewing with this company?

"Be honest with whoever you interview with."

What don't you like about working at Spectrum?

"Good, company, just they have some issues."

What suggestions do you have for management?

"Listen to your employees. They are the ones who are taking care of your customers, not management in the ivory tower."

"Poor job quality."

What do you like about working at Spectrum?

"Flexible schedule."

Do you have any tips for others interviewing with this company?

"Charter and Cox pay better and have better management that like their employees a little bit more."

What don't you like about working at Spectrum?

"Everything else possible."

What suggestions do you have for management?

"Hire somebody that knows how to do the job, and make it clear before hire new people."

"Enjoyable."

What do you like about working at Spectrum?

"The people in the call center."

What don't you like about working at Spectrum?

"I loved it."

"All for the management and forget the rest."

What do you like about working at Spectrum?

"Helping the customer to the best of my knowledge to satisfy and make them happy."

"Not as good as the phone company."

"Great place to work!"

What do you like about working at Spectrum?

"The people."

Do you have any tips for others interviewing with this company?

"Bring your A game, these guys are pros!"

"An alright place to work, needs some work on balancing work and personal life."

What do you like about working at Spectrum?

"I loved doing the programming for all of the cable television stations and working with the staff."

What don't you like about working at Spectrum?

"The department supervisor played favorites with staff in regards to work and personal lives. Made certain people pick up the slack when others would leave for life issues, but wouldn't let everyone have the same chance to leave for life issues."

"Time Warner is a good company, but it's so large, it's a bit bureaucratic."

What do you like about working at Spectrum?

"I liked selling my product. I liked dealing with the clients. I enjoyed creating unique packages to sell."

What don't you like about working at Spectrum?

"The Carolina region has a reputation for not delivering what they promise. I would do my best to deliver what customers bought, but the operations people would make the same mistakes over and over, resulting in tremendous lost revenue."

What suggestions do you have for management?

"Hire more people."

"Not a good company."

What do you like about working at Spectrum?

"Good benefits."

Do you have any tips for others interviewing with this company?

"Too long ago to remember this."

What don't you like about working at Spectrum?

"Terrible management, extremely low wages."

What suggestions do you have for management?

"Revamp."

"Overall Time Warner is a great company"

What do you like about working at Spectrum?

"The ability to help people grow their business."

What don't you like about working at Spectrum?

"Overall, Time Warner is a great company."