GROW UP, KNOW YOUR JOB, STEP up and DO THE RIGHT THING!!!!!!!
I've worked for Sitel Australia for a while, the business ethic is both alive with activity, continually supportive and competitive and recognizes the achievements of both individuals and group efforts. Being a support advisor my role consisted of inbound calls. These calls were always unique, challenging and rewarding for complicated issues, individual resolutions and hearing the various callers' backgrounds. The technology, communication and training provided was world-class.
The job itself was great. However, the internal politics were not.The way SOP's were changed almost every week. Sitting in the cube farm not being able to use things to relieve stress sitting on a computer for hours trying to do your job was very stressful. Since there was no face to face interaction, being able to set your desk the way you wanted, being able to have a radio or music device was desirable, however this was not allowed with this position. It was sitting at an empty desk all day.