NCO Group Employee Job Reviews in the United States
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On average, employees at NCO Group give their company a 3.3 rating out of 5.0 - which is 17% lower than the average rating for all companies on CareerBliss. The happiest NCO Group employees are Customer Service Representatives submitting an average rating of 3.3 and Bill Collectors with a rating of 2.3.
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"I've worked for NCO/APAC for 6 months and developed excellent customer services skills."
"Assisted in month end procedures and consolidated financials"
What do you like about working at NCO Group?
"The knowledge of supervisors was extensive which lead to a great mentoring program. All employees were willing to work together."
Do you have any tips for others interviewing with this company?
"What are the first four months of the year like How would you describe your department's interraction with other departments."
What don't you like about working at NCO Group?
"The culture of upper management was difficult to deal with at times, but given the industry it is understandable."
What suggestions do you have for management?
"Promote more competent people and compensate the employees that do the most work better."
What do you like about working at NCO Group?
"The supervisors were extremely competent and were able to provide great mentoring."
Do you have any tips for others interviewing with this company?
"What are the first four months of the year like? What is the interaction of your department with other departments? How many companies are recorded financially?"
What don't you like about working at NCO Group?
"The gaps between the way departments worked together made it difficult to work towards a common goal at times."
What suggestions do you have for management?
"The culture in upper management should change, but given the industry it is understandable."
"I enjoyed my time there and glad I worked in customer service."
What do you like about working at NCO Group?
"I enjoyed my time there because it was flexible and paid well for a part time job."
Do you have any tips for others interviewing with this company?
"That it is a stressful job but that it pays well and has positive perks."
What don't you like about working at NCO Group?
"The irate customers I had to speak with at times."
What suggestions do you have for management?
"To provide better help to employees so that they can improve theirselves."
"leaves something to be desired"
What do you like about working at NCO Group?
"laid back work environment flexible hours some managers are great to work with"
Do you have any tips for others interviewing with this company?
"be prepared for a different work experience nco is like no other company I have ever worked with"
What don't you like about working at NCO Group?
"no room to grow if your not in the clique"
What suggestions do you have for management?
"reward workers that show they can produce & be more receptive to worker ideas"
What do you like about working at NCO Group?
"I liked the people I worked with and steady payment."
Do you have any tips for others interviewing with this company?
"You will take much abuse from morons on the phone."
What don't you like about working at NCO Group?
"I hated customers cussing me out on the phone everyday."
What suggestions do you have for management?
"I would not penalize employees for standing up for themselves."
NCO Group Reviews FAQs
Is NCO Group a good company to work for?
NCO Group has an overall rating of 3.3 Average Rating out of 5, based on over 19 NCO Group Review Ratings left anonymously by NCO Group employees, which is 15% lower than the average rating for all companies on CareerBliss. 63% of employees would recommend working at NCO Group.
Does NCO Group pay their employees well?
NCO Group employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 1 NCO Group employees have shared their salaries on CareerBliss. Find NCO Group Salaries by Job Title.
How satisfied are employees working at NCO Group?
63% of employees would recommend working at NCO Group with the overall rating of 3.3 out of 5. Employees also rated NCO Group 2.8 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.3 for Growth Opportunities and 3.3 for support you get.
What is the highest paying job at NCO Group?
According to our data, the highest paying job at NCO Group is a VP of Information Security at $191,000 annually. Browse NCO Group Salaries by Job Profile.
What is the lowest paying job at NCO Group?
According to our data, the lowest paying job at NCO Group is a Mississippi Army National Guard at $5,000 annually. Browse NCO Group Salaries by Job Profile.
What are the pros and cons of working at NCO Group?
According to reviews on CareerBliss, employees commonly rated the pros of working at NCO Group to be Growth Opportunities, People You Work With, Person You Work For and Rewards You Receive, and cons to be Company Culture.
NCO Group Reviews by Location
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Horsham, PA
5 reviews
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Ramsey, NJ
2 reviews
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Montgomery, AL
2 reviews
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Pittsburgh, PA
2 reviews
- See more NCO Group reviews by Location
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