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Microsoft Employee Reviews for Technical Support Analyst

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Technical Support Analysts at Microsoft give their company a 4.4 out of 5.0, while the average rating for Microsoft is 4.0, making them 10% happier than every other employee at Microsoft and 15% happier than every other Technical Support Analyst on CareerBliss - the happiest Technical Support Analysts work for Cox Communications.

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4.4
Average Rating
(based on 4 Technical Support Analyst Review Ratings)
Technical Support Analyst
in Redmond, WA

"Very good learning experience. A little coding, but very minor."

What do you like about working at Microsoft?

"I enjoyed the people and the culture. I did do a little coding, which I enjoyed a lot."

Do you have any tips for others interviewing with this company?

"Microsoft has very fast-paced work, but a laid back culture. It is a very interesting dynamic."

What don't you like about working at Microsoft?

"A large part of my job was not coding-related. I want to get into a more programming-heavy position."

What suggestions do you have for management?

"A little more feedback would be very helpful, and periodic status updates."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Support Analyst
Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 4.7 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.8 / 5

Average Technical Support Analyst Ratings in the Past 2 Years

Year Salary
2011 $4
2012 $4
Technical Support Analyst
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.2 / 5
Company Culture 4.5 / 5 Way You Work 4.9 / 5
Technical Support Analyst
Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 3.4 / 5

Average Microsoft Attributes by Technical Support Analyst

Company Culture
4.3
Growth Opportunities
3.8
People You Work With
4.7
Person You Work For
4.7
Rewards You Receive
4.2
Support You Get
4.4
Way You Work
4.5
Work Setting
4.4
Technical Support Analyst
in Issaquah, WA

What do you like about working at Microsoft?

"I like working remotely."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at Microsoft?

"in general, nothing."

Technical Support Analyst
in Redmond, WA

What do you like about working at Microsoft?

"The co-workers and other teams were very focused and easy to work with and around."

Do you have any tips for others interviewing with this company?

"Be prepared for anything. Many interviewers ask questions outside the realm of the job scope to see reactions and thought processes."

What don't you like about working at Microsoft?

"Some team leads and managers fail to focus on their teams and focus too much toward where their future will be within the company."

What suggestions do you have for management?

"My suggestion for management is to pay more attention to their employees. As stated above, I felt that my team lead did not pay enough attention to the team and paid too much on career advancement."

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