Marriott International Employee Reviews for Front Desk Agent

"Unethical at best."

What do you like about working at Marriott International?

"Employee room discounts, free Rosetta Stone program available if you ask for it."

Do you have any tips for others interviewing with this company?

"DON'T. Get out while you still have your morals and dignity intact."

What don't you like about working at Marriott International?

"Ive been here for two years, and it has been the most unethical place Ive ever had the displeasure of working. Ive been forced to work 85 hour weeks with back to back 16 hour shifts. Even working those weeks, I have not gotten a single lunch break, or rest break of any kind, in the entire 2 years that Ive been here, even though federal law mandates I should. I was swindled out of hundreds of dollars over the 2 years that Ive been here because our Assistant General Manager decided to skim our checks by changing our hours in the system (a federal offense). Our state law mandates that anyone working the overnight shift is to be paid an extra $1/hr. One of our overnight associates has not been paid that in the 3 years hes been here, totaling up to over $7,000 they owe him in back pay. One of our managers was accused of sexual harassment that was backed up with written statements by several employees. They promoted him to a sales position. Ive attempted to transfer out of this location thinking it would be better many a time. My interviews were all flawless, but I never got the job. On my most recent interview, in which they were ready to offer me the job with a 50% pay increase plus moving expenses (totaling $5,000), I got a call back saying they were no longer considering me for the position. I inquired as to why. They called my managers, and the recommendation they gave was a flat out lie because, as another manager here put it, they would have to hire 2 people to do the work I do for a higher pay rate. My record is flawless, with no write-ups or disciplinary actions, and my annual reviews are the best at my home properties (the equivalent of a 4.0GPA). They have actively blocked me from trying to achieve employment anywhere else, even within the company, because Im their mule. One of my managers has asked me to forge financial documents, stating that if I dont, I would be terminated for insubordination. Our FANTASTIC insurance plan costs me $100 per *WEEK* for me and my domestic partner, whereas married couples pay only $60. Married with kids $80. After my insurance comes out, I make less than $200 per week if I only work 40 hours because the pay scale that we're on is from 2006 when I was hired in 2011. I've worked every single shift imaginable in every department imaginable at every level imaginable (front desk, night audit, housekeeping, housekeeping aide, laundry, engineering, restaurant, manager on duty), all without any edit in my pay. I worked 3 weeks of Manager On Duty shifts, because ours decided they all wanted to go on vacation at the same time. I never received any additional compensation, other than my basic front desk pay. Not even night auditor pay, which is an extra $1/hour.Could this just be the case at my dual properties Maybe. But every single manager here has come from another property, and I have been at these two properties for longer than every supervisor and manager here. They had to learn those horrific practices from somewhere else in the company."

What suggestions do you have for management?

"My advice to management Treat your employees like people, not slaves. Take a business ethics course or two. I did (on your nickel, because tuition reimbursement only covered a fraction of the course cost). The above is not a rant, it is merely a synopsis of my experiences with this company."