Desktop Support Technicians at Kaiser Permanente give their company a 3.5 out of 5.0, while the average rating for Kaiser Permanente is 4.0, making them 13% less happy than every other employee at Kaiser Permanente and 8% less happy than every other Desktop Support Technician on CareerBliss - the happiest Desktop Support Technicians work for Accenture.
"I worked as a contract employee assigned to Kaiser. I was 1 of 2 deploying new computers through out the Woodland Hills region, so I occasionally traveled to outlining medical offices. The regular IT staff were helpful. Being medical offices and a hospital one needed to work with the staff for the best times to switch out the workstations, so having excellent customer service skills is a must."
"Professional networking is an understatement."
Do you have any tips for others interviewing with this company?
"Be the next step up."
What don't you like about working at Kaiser Permanente?
"Politics, Politics, Politics, within the support department. Projects were manipulated to enhance performance metrics unethically."
What suggestions do you have for management?
"Forget metrics. Remind staff to leave egos at the door."
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