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JPMorgan Employee Reviews for Customer Service Specialist

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Customer Service Specialists at JPMorgan give their company a 3.9 out of 5.0, while the average rating for JPMorgan is 4.0, making them 3% less happy than every other employee at JPMorgan and 5% happier than every other Customer Service Specialist on CareerBliss - the happiest Customer Service Specialists work for Dish Network.

17%
67%
17%
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3.9
Average Rating
(based on 6 Customer Service Specialist Review Ratings)
Customer Service Specialist
in Columbus, OH

"Well run Company. Company provided training on various topics"

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Specialist
in Lake Mary, FL

What do you like about working at JPMorgan?

"I think it's great how Chase focuses on their customer relationship... but at the same time, employees wish they were treated the same."

Do you have any tips for others interviewing with this company?

"Make sure you are aware of what you are getting into. Always make sure you have a plan B."

What suggestions do you have for management?

"I would make sure my employee needs and concerns are heard."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 2 / 5

Average Customer Service Specialist Ratings in the Past 11 Years

Year Salary
2011 $4
2012 $3
2021 $3
Customer Service Specialist
Person You Work For 4.2 / 5 People You Work With 4.2 / 5 Work Setting 3.8 / 5
Support You Get 4 / 5
Customer Service Specialist
in Mesa, AZ

"The people were great."

Person You Work For 4.9 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 4 / 5 Rewards You Receive 2.1 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 3 / 5

Average JPMorgan Attributes by Customer Service Specialist

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.2
Person You Work For
4.4
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
3.7
Work Setting
4.2
Customer Service Specialist
Person You Work For 4.5 / 5 People You Work With 3.9 / 5 Work Setting 4.4 / 5
Support You Get 4.3 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.1 / 5
Company Culture 4.4 / 5 Way You Work 4.4 / 5
Customer Service Specialist
Person You Work For 4.9 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 4.7 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Customer Service Specialist
in Tempe, AZ

"I enjoyed working there but got laid off."

What do you like about working at JPMorgan?

"I liked the good group of friends."

What don't you like about working at JPMorgan?

"I disliked the difficulty moving up."

What suggestions do you have for management?

"Work on professional development plans."

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