JPMorgan Employee Reviews for Customer Service Representative

"This has been a horrible job."

What do you like about working at JPMorgan?

"The low stress to pay ratio helps, but it is so boring with no team meetings or any kind of entertainment. There is one TV in the breakroom that plays MSNBC all day."

Do you have any tips for others interviewing with this company?

"Take the job. It's good money for the job that they need you to perform. Just make sure you have another goal in mind for the long run."

What don't you like about working at JPMorgan?

"The job is very repetitive, but that is the job description. I just wish there was a little more variety of ways for employees to take a break and relax. It's either go outside and smoke, or sit at a lunch table in the breakroom and watch boooooring talk shows about foreign country stock updates."

What suggestions do you have for management?

"Find more forms of entertainment that employees can enjoy during their breaks. The employees spend too much time constrained to their cubicle to have a small breakroom with one boring channel on an unreachable TV."

"JP Morgan was a great place, because of the people who worked and banked there."

"A good company to work for."

"I was working as a temp and they wanted to hire me, but there was a hiring freeze."

"I gained useful experience with Chase and was able to put it to good use."

"Chase was a good place to work. However, I held several internal job changes, due to a few company reorganizations and buyouts. Chase has since undergone another buyout and is now operating as ACS."

What do you like about working at JPMorgan?

"I worked on weekends through college. There was always work during breaks from school and full-time during summer. The people were nice to work with and I loved my job. My brother and I got hired the same time. I wore a scarf on my head and the manager told my brother that if anyone says anything to me negatively or hurts me in any way, that that person would be gone. They have a no discrimination rule, and the place should be an enjoyable and comfortable place to work in."

Do you have any tips for others interviewing with this company?

"It is a good company to be yourself in. It has a very comfortable work area. My interview was great and fair."

What don't you like about working at JPMorgan?

"I worked there as a temp for a year and a half and was never hired. I knew that their benefits were great, but I was not eligible for it. Sometimes they would hire people to do the same job I did, with the same hours, but as employees. These people got better salaries and benefits. When it was time for the company to relocate, the temps went first. I would have gone with them, even as a temp."

What suggestions do you have for management?

"After a certain time period, temps should be eligible to be hired by the company if they show satisfactory work."