254 Help Desk Technician Reviews
Submit a Review"I loved getting to work with technologies and the amazing group of people I got to work with. Unfortunately since it is a service job, some people who come to IT for help are jerks (even though we're all part of the same academic community)."
"The only faults I found working as a Help Desk Technician is that it is usually unchallenging and I would often need to fix the same machines for the same reasons on a semi-regular basis. With that said the casual environment can be highly productive."
"I love helping people and love working with computers."
"I like and and very much enjoy being a Help Desk Tech but there isn't too much fulfillment in it."
"I love the satisfaction of getting things done. I hate that we only hear from people when things are going poorly."
"I love being able to talk to people everyday and not being locked in a room with no customer interaction. I do not like the outdated software I am often stuck using and the repetitive problems that users call with. Help Desk is a good place to start your IT career but it is not a level I want to stay at for long, I want to transition into programming in the near future."
Please give us a one liner to describe this review.
"Great. Really good company to work with. Laid back"
What do you like about working at SCA Promotions?
"The people and the equipment that I get to work on."
Do you have any tips for others interviewing with this company?
"I would recommend that the person interviewing have a lot of questions to ask about the job position Always ask questions."
What don't you like about working at SCA Promotions?
"The process on who they go about the projects that is assigned during every month"
What suggestions do you have for management?
"Review the process and hierarchy. Proper training and permissions are needed to do a better job."
What do you like about working at Kao Brands?
"they had their own cafeteria which made getting food easier."
Do you have any tips for others interviewing with this company?
"Be relaxed and upfront when interviewing for a position. Be descriptive in your answers"
What don't you like about working at Kao Brands?
"I had to work 3rd shift part time so my hours were pretty bad"
What suggestions do you have for management?
"the culture of the IT support wasn't desirable for learning new skills"
Please give us a one liner to describe this review.
"In my job I troubleshoot customer IT issues over the phone."
What do you like about working at Catholic Health Initiatives?
"I really like the people I work with, that includes our onsite technicians."
Do you have any tips for others interviewing with this company?
"They tend to make promises that they do not stand by."
What don't you like about working at Catholic Health Initiatives?
"The company has taken on way more than it can handle in the way of programs, because they don't really go and integrate new acquisitions. They try to support such a wide variety of products that they are now having problems with that support, but there idea to solve their revenue issue created by having to support so many different products is to outsource the helpdesk."
What suggestions do you have for management?
"To cut out all of the extra programs that each location has that is different and consolidate down to only the ones that are really needed. Stop trying to support outdated software that has long since seen it's sell by date."
What do you like about working at Soka University of America?
"Relaxed, fun, sometimes stressful, awesome teamwork, interesting, casual, business, focused"
Do you have any tips for others interviewing with this company?
"be yourself, always make yourself indispensable, hard work pays off,"
What don't you like about working at Soka University of America?
"sometimes stressful, workload, customers, complaints, priorities, people you have to kiss their butt"
What suggestions do you have for management?
"more benefits, conferences, budget increase, higher pay, more training, free meals"
What do you like about working at Warner Chilcott?
"There are a lot of good people helping the day progress, even when work doesn't."
Do you have any tips for others interviewing with this company?
"Be patient and keep yourself busy. Things can get rolling quickly."
What don't you like about working at Warner Chilcott?
"The inefficiencies of a few can slow the team down considerably."
What suggestions do you have for management?
"Leadership and accountability need to be implemented across all departments."
What do you like about working at MphasiS?
"Nice people to work with and good carrier growth opportunities."
Do you have any tips for others interviewing with this company?
"Great place to work for people who are looking for a IT career."
What don't you like about working at MphasiS?
"I liked everything about this company. It is a great place to work for people who are looking carrier growth."
What suggestions do you have for management?
"Management needs to communicate more with their employees to update any situations about the company."
Please give us a one liner to describe this review.
"I was not very pleased on how many things were handled at this position."
What do you like about working at TEKsystems?
"Not very much during this contract. Many different and unrelated problems occurred."
Do you have any tips for others interviewing with this company?
"If you are dealing with the office based out of Indianapolis, IN... RUN!!!"
What don't you like about working at TEKsystems?
"Their communication, or lack of, when I had questions about benefits or salary."
What suggestions do you have for management?
"On this contract, my TEK recruiter and his assistants had no clue what the job was or how to do it."
Please give us a one liner to describe this review.
"Loved every minute of serving my country."
What do you like about working at United States Air Force?
"Job security and it taught me how to be a leader and a follower."
Do you have any tips for others interviewing with this company?
"Give it your all and don't look back. If you want something bad enough, get what you wanted without thinking negative."
What don't you like about working at United States Air Force?
"Nothing at all. Everything was great. No regrets from me."
What suggestions do you have for management?
"I have no suggestions. I feel the experience was perfect."
Please give us a one liner to describe this review.
"gained lots of valuable experience and computer knowledge. lacked vision"
What do you like about working at CyberDefender?
"Resourceful, Learned Extensively, Enjoyed helping customers, while working with teams, supportive. Great colleagues to work with."
Do you have any tips for others interviewing with this company?
"No, they are currently not hiring and laid off its workforce."
What don't you like about working at CyberDefender?
"Lack of vision, leadership, and too many management changes. Low morale about job security and work atmosphere."
What suggestions do you have for management?
"Need to focus on Tech Support and customer service primarily and not just selling a service."
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