254 Help Desk Technician Reviews

"I love being able to help the people that I see everyday. I love being the one that everyone goes to with issues. There isn't anything that I hate that isn't just normal help desk gripes."

"Easy job until you get a bad customer."

"I love helping people, and working with computers in very different aspects. I also enjoy learning a wide variety of techniques to use in many different scenarios. I dislike not being able to help every problem, and not being a master in a section."

"Technology is my passion and helping people to use technology is something very fun and rewarding."

"I love the work that I do. It is sedentary but that is fine. I wish it had better pay level."

"It sometimes can be a challenge working as an IT Help Desk Tech, but that's what fascinates me as an individual. The most thing I dislike about the position when you have a window time frame to resolve the issue before bumping it up to an upper level of suppose."

"I enjoy the work as a Help Desk associate."

"Love the ability to interact with others, speed up their work process."

"I love what I do there is nothing better then helping people throughout the day its very fulfilling."

"Recommended to anybody, great for learning new stuff."

"I don't hate anything about it. I love and welcome any challenge that comes my way."

"I love learning new sides to the job every single day, as well as the day-to-day interaction with students, parents and faculty."

"I like all tasks involved with help desk employment."

"Well definitely the best part of being a help desk technician is the ability to work with computers and technology on a daily basis. I love anything that has to do with computers. The thing I would say I dislike the most are users that don't fully understand our job and don't give us the opportunity to help them with their issues."

"I love doing trouble shooting. I hate it when it takes me long amount of time to fix issues that are really easy just because I have to wait for someone else to put their credential."