Genesys Telecommunications Laboratories Employee Job Reviews in the United States

"I've worked at Genesys for more than 20 years, Genesys employ's more than 5 thousand employees around globe . Company is #1 in contact center software that could be deployed to multi-cloud environment"

"I've worked at Genesys for 2 years. The company has gone through a lot of leadership changes within these 2 years, including a new CEO, CMO, and EVP of WW Sales. All of these changes have been positive and essential for the company as it continues to transition from a premise-based to a cloud-based software company. The company has a great culture. One downside is the company operates very lean when it comes to human resources so most people often feel they are being stretched too thin. The other downside is the company, unlike almost all tech companies in Silicon Valley, does not offer equity incentives to its employees."

"I have worked at Genesys Telecommunications for more than 20 years as a Product and Project Manager. The company grew from a couple hundred to more than 3 thousand employees with offices in the US , Canada, Europe, Asia, India, South America. It has good traditions and unique culture. It was pleasing to work there."

"Good work-life balance but more left desirable in terms of career growth opportunities."

"I have worked for Genesys since September 2018. I have found the work environment to be very stimulating and rewarding."

"working with Genesys is great, they are one of the best employers that I have worked for."

"The company is making fundamental changes in its product offerings, and is struggling to determine the exact ways those changes need to be made. Cloud Automation is a lofty goal for a company with historically premise-based software."

"Great place to work and great management!"

"I've worked for Genesys for under a year. The growth in this company is exponential. Currently in the Durham, NC office, there is up to 250+ employees. The office environment is very relaxed. The company does the best job in pushing employees to be innovative. Overall, I would say that Genesys is an excellent company."

"Genesys overall was a very great company for many reasons. First, the atmosphere and people here were amazing! From the moment I walked into the door I felt welcome as a member of my team. Second, the teams are amazing! They do amazing work and help each other and work collaboratively when someone may need help."

"I've been working for Genesys for a year at least. It is not the worst company ever to work for but sometimes internal bureaucracy and unwillingness to use something new and innovative make a work process a little bit annoying."

"This company is acquiring others left and right, this is a horrible time to be in this place."

"The is very customer focused and will do almost anything to satisfy their requests."

"I started with Genesys in September 2013 and I'm currently in training for the Genesys Inbound Voice Certification Credential.The company is undergoing a transformation so a lot of hiring is taking place. I don't know very much about the culture but from what I've seen so far, it's a close-knit company. There is a lot of support from co-workers."