Working at Executive Health Resources in Newtown Square, PA: 5 Employee Job Reviews by Real Employee working in Newtown Square, PA Area

"I do not encourage anyone to either work or apply there. Demanding workload, sadistic oversight by managers who do little or no work themselves except to keep an eye on what the Case Coordinators are doing. The "high producers" are pampered which the average workers are pushed to always work harder. People were encouraged to skip their own lunch breaks and stay late to keep processing cases. Always threats for not meeting quota, which was set at unreasonable levels. Quota expectations not adjusted to reflect a decline in business."

"Worked as a PA for 3 years through the transition from being a privately held company (Physician Leadership) to United Health Care which is classic corporate structure. Focus shifted to quantity (cases per hour completed) and away from quality ($$ focus). Serious consistency concerns with product output to hospitals. Would recommend client hospitals resend the same case multiple times as a quality assurance measure (especially if Obs rec.). I did this on my own (still worked as a Hospitalist PT) and found subjectivity by PA's a concern. Brought to attention of leadership and was advised to leave it alone. EHR-Optum-UHC has lost its way, I resigned."

"I loved working with my team at EHR. I would work for my managers anywhere doing anything."

"I have worked with EHR for 1 1/2 years and have loved it. I work from home and set my own schedule to suit my needs. The bad thing is that the company overhires and then lays off nurses. They also are outsourcing our job to the Phillipines so many days I sit at my computer with almost nothing to do because all of the letters are for the Phillipino nurses. They just laid off my manager and now I have no one to go to for support."

What do you like about working at Executive Health Resources?

"Ability to work remotely; work from home. Being able to work from my home office has cut down on the stress and cost of traveling to/ f rom the office. Competitive salary w/ quarterly bonus (35k + 25% = $43k) and overtime opportunities. The Administrative Assistance position is general data entry of medical records; perfect for a new college grad in today's troubled workplace."

Do you have any tips for others interviewing with this company?

"Be prepared for a computer literacy and typing test (words/minute typing, and knowledge of Microsoft Office programs like Outlook, Word, Excel, and Access)."

What don't you like about working at Executive Health Resources?

"The business has been expanding incredibly rapidly since early 2010. While this is great for business, and the ever increasing workload is a sign of job security. But, in the midst of the hiring frenzy the company seemed more concerned with putting bodies in seats and may have relaxed the hiring process and brought on people who were - a: unqualified, b: unmotivated; c: unwilling to meet the demands of the job; d: all of the above. Also, dead-weight employees seem to not only be able to keep their jobs but rarely, if ever, get released based on productivity and attitude."

What suggestions do you have for management?

"On a business level, I would employ fewer doctors and more nurses; the cases are reviewed by doctors and signed off on by nurses. I would have nurses review cases, and doctors confirm. This would cut down on salary costs. Also, on the operations side (data entry), I would employ more trained managers with previous management experience to supervise (clinical background not necessary); currently the managers are nurses with clinical backgrounds but little management experience."