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Working at Dunkin' Donuts in Springfield, MA: 2 Employee Job Reviews by Real Employee working in Springfield, MA Area

Browse Dunkin' Donuts Reviews by Job Title →

On average, employees in Springfield, MA at Dunkin' Donuts give their company a 4.1 rating out of 5.0 based on 2, whereas overall Average Rating of Dunkin' Donuts is 3.9 out of 5.0 based on 87 Dunkin' Donuts Review Ratings. The happiest Dunkin' Donuts employees in Springfield, MA are Shift Leads submitting an average rating of 4.8 and Clerks with a rating of 3.9.

32%
40%
25%
2%
2%
3.9
Average Rating
(based on 63 Dunkin' Donuts Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.6
People You Work With
4.4
Person You Work For
4.0
Rewards You Receive
3.6
Support You Get
3.9
Way You Work
4.4
Work Setting
3.9
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Working at Dunkin' Donuts in Springfield, MA: 2 Employee Reviews

Clerk

"My experience is great, just some things need to be changed around the store."

What do you like about working at Dunkin' Donuts?

"The people I work with and seeing my regulars all the time. They make things just a little bit better."

Do you have any tips for others interviewing with this company?

"You have to make sure you are a fast person on your feet and can learn quickly."

What don't you like about working at Dunkin' Donuts?

"How the management handles things around the store, it's not very friendly at times."

What suggestions do you have for management?

"To handle things a lot differently. You have your crew stressed out."

Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Shift Lead
Way You Work 4.8 / 5

Company-Industry Rating Comparison

3.9
Dunkin' Donuts (87)

4.4 Highest Rated in this Industry is Dynegy (9)
3.0 Lowest Rated in this Industry is Teavana (7)
3.9 Average of All Companies in this Industry (4,695)
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