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Working at Citibank in Florence, KY: 4 Employee Job Reviews by Real Employee working in Florence, KY Area

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On average, employees in Florence, KY at Citibank give their company a 3.7 rating out of 5.0 based on 4, whereas overall Average Rating of Citibank is 4.1 out of 5.0 based on 472 Citibank Review Ratings. The happiest Citibank employees in Florence, KY are Customer Service Representatives submitting an average rating of 3.7 and Anonymous Employees with a rating of 4.0.

34%
46%
18%
2%
1%
4.1
Average Rating
(based on 303 Citibank Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.6
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.2
Work Setting
4.1
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"It's a good company and they offer lots of flexibility in working arrangements. People generally feel secure and remain for a long time. Lately, however, there has been a trend towards regular layoffs so it keeps some people, especially those employed a long time, on edge. If you like a heavy work load, it's a good place to stay busy."
Posted 9 years ago in Long Island City, NY

Working at Citibank in Florence, KY: 4 Employee Reviews

Citibank Employee

"I’ve worked for Citibank since January 2011, and during my time here, I’ve gained experience working as a customer service supervisor. This involved resolving complex and tense customer interactions, as well as coaching customer service agents and monitoring their work statistics."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Citibank Employee

"decent benefits and salary, but works depends on the group you are on. Lots of offshoring to India."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

4.1
Citibank (472)

4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Customer Service Representative
Person You Work For 4.1 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2.9 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Financial Analyst
Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Company Culture 1 / 5
Way You Work 3 / 5

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