On average, employees in Florence, KY at Citibank give their company a 3.7 rating out of 5.0 based on 4, whereas overall Average Rating of Citibank is 4.1 out of 5.0 based on 472 Citibank Review Ratings. The happiest Citibank employees in Florence, KY are Customer Service Representatives submitting an average rating of 3.7 and Anonymous Employees with a rating of 4.0.
"I’ve worked for Citibank since January 2011, and during my time here, I’ve gained experience working as a customer service supervisor. This involved resolving complex and tense customer interactions, as well as coaching customer service agents and monitoring their work statistics."
"decent benefits and salary, but works depends on the group you are on. Lots of offshoring to India."
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