29 Call Center Agent Reviews
Call Center Agents give their job an average rating of 3.5 out of 5.0. The Call Center Agents happiest with their jobs are employed by Dealer's Greatest Assets with an average rating of 4.9 while the Call Center Agents least happy with their jobs work for LiveOps with an average rating of 1.0.
Submit a Review"I hate working for no pay!!"
"Love solving problems. Dislike being tied down by antiquated and inadequate tools."
Call Center Agent Career Rating Comparison
"I have great satisfaction working as a call center agent for DGA! I am constantly helping people and being rewarded for my great customer service skills!"
"I love being a call center agent! I talk to people every day at Dealer's Greatest Assets (DGA). I am able to help people and make an impact in their lives. I find the work rewarding. Also, I am sitting down, inside and working normal hours. Much better than my previous retail job."
"It's a job that involves a lot of tech. but get's monotonous and you become a product expert. Calls from customer get more and more repeated with same kind of questions/issues."
"Every job may pose challenges but a solution can always be found. It was satisfying to assist real estate agents and prospective homebuyers. The answers we provided were not always the one they hoped for... home no longer available. Simply taking a few seconds to tactfully deliver a response."
"The pay was decent but there was no opportunity for an increase in pay due to the company. You had to focus on the certain calls that were running each couple hours and be prepared to assist the callers."
"Management is slow to give information and enforce policies. Very difficult to get work done. Often times employes are confused and frustrated."
Please give us a one liner to describe this review.
"This job experience was very helpful because I gained professional skills"
What do you like about working at NotifyMD?
"I enjoyed my position at this company because of my peers. I worked on projects that I had assistance from others. The managers were encouraging and helpful which made the job more engaging."
Do you have any tips for others interviewing with this company?
"Be professional and ready to work with a large staff."
What don't you like about working at NotifyMD?
"Most of the staff weren't very patient so often times, we felt rushed."
What suggestions do you have for management?
"Be more supportive of the staff and be more lenient when people need time off."
Please give us a one liner to describe this review.
"I had a great experience working at this company"
What do you like about working at FTD.com?
"I liked the work atmosphere and the customer service that I provided."
Do you have any tips for others interviewing with this company?
"I ask that others interviewing for this company to ask for the longest time that they can work the seasonal position"
What don't you like about working at FTD.com?
"I didn't like that the position was seasonal and very short term."
What suggestions do you have for management?
"My suggestions to management is that they make the seasonal positions longer."
What do you like about working at Porter Airlines?
"I like having health and travel benefits. I like being able to work from home."
Do you have any tips for others interviewing with this company?
"Don't feel like you have to stay here forever if you don't want to."
What don't you like about working at Porter Airlines?
"We aren't allowed to stand up for ourselves when people are being completely rude, yelling, & cursing."
What suggestions do you have for management?
"I would pay the people in my department more because they do a lot of heavy lifting."
Please give us a one liner to describe this review.
"Great, I like the way the company is set up."
Please give us a one liner to describe this review.
"More concern about quantity than employee well being."
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