AT&T Employee Reviews for Field Technician
Browse AT&T Reviews by Job Title →Field Technicians at AT&T give their company a 4.4 out of 5.0, while the average rating for AT&T is 4.0, making them 10% happier than every other employee at AT&T and 15% happier than every other Field Technician on CareerBliss - the happiest Field Technicians work for Spartan Computer Services.
"My experience with AT&T have broadened my knowledge more so, after working with Verizon for 9 years. Both companies have indoctrinated me with mental tool capacity in the fields, in which were slightly different than both training they had. Our supervisors with my co workers work in unison to accomplish the projects as a team"
What do you like about working at AT&T?
"I was self-managed and able to make decisions without supervision."
Do you have any tips for others interviewing with this company?
"Ask many questions and make sure the company can meet your objectives."
What don't you like about working at AT&T?
"Following behind incompetent employees, and being held responsible for cleaning up their mistakes."
What suggestions do you have for management?
"Managers should come from the ranks of the position they manage. They should firmly understand the job details and work environment based on the demographics of the given assignment."
Average Field Technician Ratings in the Past 10 Years
| Year | Salary |
|---|---|
| 2011 | $4 |
| 2012 | $4 |
| 2020 | $4 |
"My position was out-of-date for my current skill set."
Average AT&T Attributes by Field Technician
"AT&T is a good company."
"Pay was nice. However, I lost my position because of seniority rules when the union took the position over. Also, senior management had no compassion for the product or for the employee."
What do you like about working at AT&T?
"I liked the pay and my coworkers. I liked that I was trusted with a company vehicle, and also had a chance to build a good rapport with several customers."
Do you have any tips for others interviewing with this company?
"Don't get your hopes up. The pay is nice, but the company just does not respect its field technicians in a way that allows you to stay positive in both your personal and professional life."
What don't you like about working at AT&T?
"I did not like the union taking over and forcing me out of my position. I also did not like working a 40 hour week, and then being told with 2 hours notice that all days off were canceled. The communication just was not there."
What suggestions do you have for management?
"I think that management should defend their employees more. If an employee is responsible for the installation or repairing of something, they should be able to get a minimum of 8 hours of sleep on the night before returning to work. If they work until 2 AM and have to be back at 7 AM, that is not right."
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