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Zales Employee Job Reviews in the United States

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38%
46%
8%
8%
0%
4.0
Average Rating
(based on 13 Zales Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
4.0
People You Work With
4.2
Person You Work For
4.4
Rewards You Receive
4.0
Support You Get
3.7
Way You Work
4.0
Work Setting
3.9
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"I have worked for Zales for over 4 years and have seen the company grow from being on the eve of dissolve to back to profitability. Its great to be with a company that really took a hard look at itself and realized the course that needed to be taken to bring back the organization to a viable and competitive company."
Posted 10 years ago in Irving, TX
Sales Executive

"Very thorough."

What do you like about working at Zales?

"To serve the customers what they want and desighn them the piece of satisfaction."

Do you have any tips for others interviewing with this company?

"Become diamond certified."

What don't you like about working at Zales?

"Nothing that I can think of."

What suggestions do you have for management?

"One should definitely apply for management. Its competitive and fun."

Store Manager

"Great place to learn the business."

Jewelry Technician

"Questions were adequate for this job position."

What do you like about working at Zales?

"I like the management and employees. The schedule I had was good."

Do you have any tips for others interviewing with this company?

"This company is good for a part-time job."

What don't you like about working at Zales?

"How I was treated the last three years I worked at zales. I was treated badly by my supervisor."

What suggestions do you have for management?

"Hire people that care about the employees."

Distribution Center Clerk

What do you like about working at Zales?

"I enjoyed working for zales because I was able to see the merchandise before it went to stores."

Do you have any tips for others interviewing with this company?

"It is a great place to work."

Import Export Administrator

"I was just rmembering how I was not real balanced with life and work."

What do you like about working at Zales?

"I liked that I was the one that ran the Foreign Trade Zone and the ability to work on my own."

Do you have any tips for others interviewing with this company?

"I suggest that people understand the environment."

What don't you like about working at Zales?

"I did not like the working environment, it was stuck in the 1980's."

What suggestions do you have for management?

"I suggest that they update facilities and dress code."

Store Manager

"ok"

What do you like about working at Zales?

"At first the people"

What don't you like about working at Zales?

"they changed upper management"

What suggestions do you have for management?

"They need to hire better people who know the buisness"

District Manager

"I enjoyed working for Zales Jewelers, good management, training, good benefits, commision, but they were sold and I grasp the oppurtuity to better myself."

What do you like about working at Zales?

"Working with different customers everyday, being able to use my salesmanship to help people and to watch them walk away happy with their decision."

What don't you like about working at Zales?

"I didn't like the changes that were being brought about with the take over of the company. Since than Zales has not prospered like they did when it was owned by the Zales."

What suggestions do you have for management?

"Need to get back to the gtrass roots of how the company was built."

Manager

What do you like about working at Zales?

"being able to solve issues on my own"

Do you have any tips for others interviewing with this company?

"cover all the baese"

What don't you like about working at Zales?

"pay, benefits, management"

What suggestions do you have for management?

"more communication with employees"

Sales Associate

"Zales is a good place for employment"

What do you like about working at Zales?

"Working with customers on a daily basis."

Do you have any tips for others interviewing with this company?

"Must have previous sales skills and excellent communication skills"

What don't you like about working at Zales?

"The pay rate."

What suggestions do you have for management?

"Include additional incentives for high dollar sales."

Sales Consultant

What do you like about working at Zales?

"FREEDOME TO BE AT YOUR BEST"

Do you have any tips for others interviewing with this company?

"BE HONEST"

Zales Employee

"The worst envirnment ever!!!!"

What do you like about working at Zales?

"NOTHING"

What don't you like about working at Zales?

"Their Vice Presidents are NUTS!!"

What suggestions do you have for management?

"Zale had the worst corporate envirnment of any company. They gave me three people to maintain 2500 stores."

Distribution Center Supervisor

"Bad medicine"

What do you like about working at Zales?

"The industry and the opportunities in a high dollar retail industry."

Do you have any tips for others interviewing with this company?

"If you like treading water, working long hours sometimes weekends, holidays, no accountability except for you because you are new and are not part of the inner circle, low pay then this job is for you!"

What don't you like about working at Zales?

"The management staff there is incompetent, inconsistent, and plays favorites with other managers and even some hourly employees. There is no accountability in place."

What suggestions do you have for management?

"Get rid of the senior managers, put policies in place and do away with all the laziness."

Assistant Buyer

"Leading jewelry retailer that has several brands under its umbrella."

What do you like about working at Zales?

"creative"

Do you have any tips for others interviewing with this company?

"talk about analysis and fashion."

What don't you like about working at Zales?

"lack of job excitment"

What suggestions do you have for management?

"take more risks"

District Manager

"Helpful to others considering this company."

What do you like about working at Zales?

"The associates who work for the DM's. It's great to start someone on a career path and mprove their quality of life."

Do you have any tips for others interviewing with this company?

"Ask what your opportunities for growth are going to be. Ask for specifics."

What don't you like about working at Zales?

"Absolutely no room for growth."

What suggestions do you have for management?

"There needs to be a career path. There are no opportunities."

Location Manager

"Adequate at best"

What do you like about working at Zales?

"Classy place working with diamonds and jewels"

Do you have any tips for others interviewing with this company?

"Only work there if you are single and do not have a life"

What don't you like about working at Zales?

"General managers had no respect for managers and required them to work at all hours of the week including Sundays"

What suggestions do you have for management?

"Have more respect for people and give them the opportunity of having a life"

Zales Reviews FAQs

Is Zales a good company to work for?

Zales has an overall rating of 4.0 Average Rating out of 5, based on over 13 Zales Review Ratings left anonymously by Zales employees, which is 3% higher than the average rating for all companies on CareerBliss. 92% of employees would recommend working at Zales.

Does Zales pay their employees well?

Zales employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 5 Zales employees have shared their salaries on CareerBliss. Find Zales Salaries by Job Title.

How satisfied are employees working at Zales?

92% of employees would recommend working at Zales with the overall rating of 4.0 out of 5. Employees also rated Zales 3.9 out of 5 for Company Culture, 4.0 for Rewards You Receive, 4.0 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Zales?

According to our data, the highest paying job at Zales is a Citrix Architect at $209,000 annually. Browse Zales Salaries by Job Profile.

What is the lowest paying job at Zales?

According to our data, the lowest paying job at Zales is a Customer Service Associate at $16,000 annually. Browse Zales Salaries by Job Profile.

What are the pros and cons of working at Zales?

According to reviews on CareerBliss, employees commonly rated the pros of working at Zales to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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