Zales
3.9 (29)
Industry: Clothing and Apparel Stores - HQ: Irving, TX
http://www.zalecorp.com

Zales Reviews

On average, employees at Zales give their company a 3.9 rating out of 5.0 - which is 3% higher than the average rating for all companies on CareerBliss. The happiest Zales employees are Sales Associates submitting an average rating of 4.6 and District Managers with a rating of 4.0.

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3.9
Average Rating
(based on 10 Zales Review Ratings)
Company Culture 4.0
Growth Opportunities 3.7
People You Work With 4.3
Person You Work For 4.2
Rewards You Receive 3.8
Support You Get 3.5
Way You Work 3.9
Work Setting 3.7
Zales JobsView All »

29 Zales Company Reviews and Ratings

4.1Posted 2 months ago in Irving, TX
"I have worked for Zales for over 4 years and have seen the company grow from being on the eve of dissolve to back to profitability. Its great to be with a company that really took a hard look at itself and realized the course that needed to be taken to bring back the organization to a viable and competitive company."
District Manager
Posted last month in Irving, TX

"I have worked for Zales for over 4 years and have seen the company grow from being on the eve of dissolve to back to profitability. Its great to be with a company that really took a hard look at itself and realized the course that needed to be taken to bring back the organization to a viable and competitive company."

Rewards You Receive 4 / 5 Way You Work 3 / 5 People You Work With 5 / 5
Company Culture 4 / 5 Person You Work For 5 / 5 Support You Get 4 / 5
Work Setting 4 / 5 Growth Opportunities 4 / 5

Company-Industry Rating Comparison

3.9
Zales (29)

4.4 Highest Rated in this Industry is Louis Vuitton (9)
2.4 Lowest Rated in this Industry is J.Crew (7)
3.6 Average of All Companies in this Industry (2,235)
Anonymous Employee
Posted last month in Riverside, CA

"I have worked for Zale Corp for more than 4 years and have enjoyed my experience. A lot of companies are afraid to look at itself to make the necessary changes to its culture in order to ensure long term growth and prosperity, but Zales has. Improving technology, enhancing training and development and focused on building a strong succession plan."

Growth Opportunities 4 / 5 Rewards You Receive 4 / 5 People You Work With 5 / 5
Support You Get 4 / 5 Work Setting 4 / 5 Way You Work 3 / 5
Person You Work For 5 / 5 Company Culture 4 / 5

Average Zales Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $3
Sales Associate
Posted last year in Charlotte, NC

"Easy way to earn extra money, and they were flexible with my schedule."

What do you like about working at Zales?

"Zales had the policy that anyone can afford a diamond. Love that they were open to anyone being their customers, not just those who could afford 5-figure jewelry."

Do you have any tips for others interviewing with this company?

"You truly have to love customer service for Zales- whether the price is $99 or $10,000, a purchase @ Zales is a splurge for the customer, and he/she needs to be indulged & fussed over."

What don't you like about working at Zales?

"Coming from a department store, I didn't love having only one product to sell."

What suggestions do you have for management?

"Maintain the enthusiasm and good attitude toward anyone who walks into the store- it was a great place to work."

Company Culture 5 / 5 People You Work With 4 / 5 Support You Get 5 / 5
Person You Work For 5 / 5 Growth Opportunities 5 / 5 Way You Work 4 / 5
Work Setting 4 / 5 Rewards You Receive 5 / 5
Jewelry Consultant
Posted last year in Newington, NH

"Horrible People to Work For"

What do you like about working at Zales?

"At first I enjoyed selling the items and talking to the customers"

Do you have any tips for others interviewing with this company?

"The money is good but the pressure is high. If you can handle the environment good for you but the people there are sharks, I'd look at a different job to be honest."

What don't you like about working at Zales?

"My manager openly mocked me at every opportunity, blamed me for things that were not my fault, and constantly disrespected me. I was poorly trained on top of that."

What suggestions do you have for management?

"Really start looking into your managers, especially if you have a high turn over for employees"

Growth Opportunities 1 / 5 Company Culture 1 / 5 Rewards You Receive 2 / 5
Way You Work 2 / 5 Work Setting 3 / 5 Support You Get 1 / 5
People You Work With 1 / 5 Person You Work For 1 / 5
Financial Reporting Manager
Posted this month in Irving, TX

"I enjoyed my time there very much"

What do you like about working at Zales?

"I enjoyed the many challenges and the many learning opportunties"

Do you have any tips for others interviewing with this company?

"I do not have any tips for inteviewers for the compnayInterview there a geat experience"

What don't you like about working at Zales?

"There were nothing I did not like about the company"

What suggestions do you have for management?

"There are no suggestions for management I think they did a great job"

People You Work With 5 / 5 Support You Get 5 / 5 Company Culture 5 / 5
Rewards You Receive 5 / 5 Growth Opportunities 5 / 5 Way You Work 5 / 5
Person You Work For 5 / 5 Work Setting 5 / 5
Assistant Manager
Posted 2 years ago in Anchorage, AK

What do you like about working at Zales?

"The people I work with. They are very friendly and it gives work a more family oriented place"

Do you have any tips for others interviewing with this company?

"It is very slow paced, you must have a lot of patience and be able to deal with a variety of customers."

What don't you like about working at Zales?

"There is no advancing unless someone quits. It is very difficult to get any type of credit."

What suggestions do you have for management?

"More bonuses. Maybe chances to advance in the company sister stores."

Rewards You Receive 3 / 5 Growth Opportunities 2 / 5 Way You Work 5 / 5
Person You Work For 5 / 5 Support You Get 2 / 5 Company Culture 5 / 5
Work Setting 2 / 5 People You Work With 5 / 5
Jewelry Consultant
Posted 2 years ago in Altus, OK

"I've had experience getting to know others and growing into a better person."

What do you like about working at Zales?

"I love the people I work with and also creating a connections with guests. Making guests happy is my overall favorite."

Do you have any tips for others interviewing with this company?

"Be very detail oriented, have a good work ethic, and most of all, you need to be a people person!"

What don't you like about working at Zales?

"Sometimes it can get very stressful, but that has never discouraged me!"

What suggestions do you have for management?

"I think our manager should be a little tougher on some of the employees that do not administer the same amount of work ethic as I do."

Person You Work For 5 / 5 Support You Get 5 / 5 People You Work With 5 / 5
Rewards You Receive 5 / 5 Way You Work 5 / 5 Work Setting 5 / 5
Company Culture 5 / 5 Growth Opportunities 5 / 5
District Manager
Posted 2 years ago in Denver, CO

What do you like about working at Zales?

"Developing the people under me. Seeing them grow in sales ability."

Do you have any tips for others interviewing with this company?

"Don't have any tips. This company is practically out of business now."

What don't you like about working at Zales?

"Theft. I managed jewelry stores and there was a lot of theft in the malls."

What suggestions do you have for management?

"Keep stocks to a minimum to deter theft. Often there was too much merchandise in the cases and it was easy to break into them."

Person You Work For 4 / 5 Rewards You Receive 4 / 5 Work Setting 3 / 5
Way You Work 4 / 5 Growth Opportunities 4 / 5 People You Work With 4 / 5
Support You Get 4 / 5 Company Culture 4 / 5
Manager
Posted 2 years ago in Vancouver, WA
People You Work With 4.1 / 5 Support You Get 2.9 / 5 Rewards You Receive 3.5 / 5
Person You Work For 3.1 / 5 Work Setting 3.7 / 5 Growth Opportunities 4 / 5
Way You Work 4.5 / 5 Company Culture 3.1 / 5
Store Manager
Posted 3 years ago
Work Setting 3 / 5 Support You Get 2 / 5 Growth Opportunities 2.6 / 5
People You Work With 4.5 / 5 Company Culture 3.4 / 5 Person You Work For 4 / 5
Way You Work 3 / 5 Rewards You Receive 2.8 / 5
Jewelry Technician
Posted 4 years ago

"Questions were adequate for this job position."

What do you like about working at Zales?

"I like the management and employees. The schedule I had was good."

Do you have any tips for others interviewing with this company?

"This company is good for a part-time job."

What don't you like about working at Zales?

"How I was treated the last three years I worked at zales. I was treated badly by my supervisor."

What suggestions do you have for management?

"Hire people that care about the employees."

Distribution Center Clerk
Posted 4 years ago

What do you like about working at Zales?

"I enjoyed working for zales because I was able to see the merchandise before it went to stores."

Do you have any tips for others interviewing with this company?

"It is a great place to work."

Import Export Administrator
Posted 4 years ago in Irving, TX

"I was just rmembering how I was not real balanced with life and work."

What do you like about working at Zales?

"I liked that I was the one that ran the Foreign Trade Zone and the ability to work on my own."

Do you have any tips for others interviewing with this company?

"I suggest that people understand the environment."

What don't you like about working at Zales?

"I did not like the working environment, it was stuck in the 1980's."

What suggestions do you have for management?

"I suggest that they update facilities and dress code."

Store Manager
Posted 4 years ago in Santa Ana, CA

"ok"

What do you like about working at Zales?

"At first the people"

What don't you like about working at Zales?

"they changed upper management"

What suggestions do you have for management?

"They need to hire better people who know the buisness"

District Manager
Posted 4 years ago in Plattsburgh, NY

"I enjoyed working for Zales Jewelers, good management, training, good benefits, commision, but they were sold and I grasp the oppurtuity to better myself."

What do you like about working at Zales?

"Working with different customers everyday, being able to use my salesmanship to help people and to watch them walk away happy with their decision."

What don't you like about working at Zales?

"I didn't like the changes that were being brought about with the take over of the company. Since than Zales has not prospered like they did when it was owned by the Zales."

What suggestions do you have for management?

"Need to get back to the gtrass roots of how the company was built."