Xerox Employee Reviews for Senior Customer Care Associate

"Wish I could be more positive but with no raises, unprofessional managers and a back biting set of co-workers, it's kind of difficult. Old, outdated training materials, favoritism and a crab in a barrel mentality make it hard to be excited about going to work every morning. On the upside, if your manager likes you, you'll get away with damn near anything. Out for half the month No problem. Not making quality quotas Not a problem. Abusing your lunch and break times Who cares"