On average, employees in Omaha, NE at West Corp. give their company a 2.9 rating out of 5.0 based on 8, whereas overall Average Rating of West Corp. is 3.4 out of 5.0 based on 26 West Corp. Review Ratings. The happiest West Corp. employees in Omaha, NE are National Account Managers submitting an average rating of 4.9 and Anonymous Employees with a rating of 3.2.
"Several Layoffs and poor leadership"
"The company has high employee turnover and the customers have no account team stability."
"West is an excellent company to work for in the telecommunication market. Great people, innovative solutions and on the cutting edge of technology."
"I worked for West Corporation for 11 months, I enjoyed several aspects of this employment opportunity, especially the flexibility of setting your own schedule. However the schedule later became a double edged sword as if you are assigned to another line group the hours available can drastically change and will have a SIGNIFICANT effect on your wallet. Call REQUIREMENTS such as Average Handle Time should have overall customer satisfaction taken into consideration before employees are written up."
"The company is process-driven. It's located in Omaha and that's where most of its employees are based."
"Great learning experience"
What do you like about working at West Corp.?
"The people were great to work with, everyone pitched in when needed. Working with external clients was very rewarding as well."
Do you have any tips for others interviewing with this company?
"Ask about the benefits before accepting a position and be certain that you understand the waiting period"
What don't you like about working at West Corp.?
"Culture was challenging to work around and at times resulted in meetings to have meetings."
What suggestions do you have for management?
"Cost management is a good thing, however it becomes an obstacle to growth if it is the only thing."
"Learned Object Oriented Programming"
What do you like about working at West Corp.?
"Gaining knowledge"
Do you have any tips for others interviewing with this company?
"Be yourself"
What don't you like about working at West Corp.?
"Wearing a suit and tie every day"
What suggestions do you have for management?
"People are the key to success"
"Stop and smell the cool breeze...then get to work!"
What do you like about working at West Corp.?
"The other employees are great to work with"
Do you have any tips for others interviewing with this company?
"Relax...the interviews are not at all stressful. Its what happens next that stresses!!"
What don't you like about working at West Corp.?
"There aren't enough growth for IT personnel"
What suggestions do you have for management?
"Create a career path for IT. Find a way to ease the overtime schedule for IT."
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