West Corp. Employee Reviews for Home Based Agent

"I worked for West Corporation for 11 months, I enjoyed several aspects of this employment opportunity, especially the flexibility of setting your own schedule. However the schedule later became a double edged sword as if you are assigned to another line group the hours available can drastically change and will have a SIGNIFICANT effect on your wallet. Call REQUIREMENTS such as Average Handle Time should have overall customer satisfaction taken into consideration before employees are written up."