Working at University of Phoenix in Phoenix, AZ: 35 Employee Job Reviews by Real Employee working in Phoenix, AZ Area

"Great place to work from home."

What do you like about working at University of Phoenix?

"Managing my own time and selecting the classes I would like to teach."

What don't you like about working at University of Phoenix?

"The classes are only 5 weeks long and it's a lot of work for the students."

What suggestions do you have for management?

"Some classes could be split into two, so the students will learn the material and have a better understanding of accounting."

"Jaded."

What do you like about working at University of Phoenix?

"Free college, no stress."

Do you have any tips for others interviewing with this company?

"Don't."

What don't you like about working at University of Phoenix?

"Leadership in IT is terrible. DHL recently closed, new VP hired all his old IT people from DHL and replaced long term Apollo IT people."

What suggestions do you have for management?

"They wouldn't listen if I did. :)"

"Do well in sales or get laid off."

"Good place to work if you like telephone sales."

What do you like about working at University of Phoenix?

"Helping people reach their dream of going back to school."

Do you have any tips for others interviewing with this company?

"Honesty, and make sure you have good computer skills."

What don't you like about working at University of Phoenix?

"Being on the phone constantly."

What suggestions do you have for management?

"Offer more incentives for top performers."

"Worst company I've ever worked for."

"7 out of 8 stars."

What do you like about working at University of Phoenix?

"The ability to assist students with their educational goals."

Do you have any tips for others interviewing with this company?

"Having multiple interviews and 6 weeks training."

What don't you like about working at University of Phoenix?

"Was not able to voice issues with co-workers with upper management."

What suggestions do you have for management?

"More open door policy."

"Sales, sales, sales... business, not a school."

What do you like about working at University of Phoenix?

"Good benefits, 9-5, cool people. Opportunity to advance if you're a shady salesmen."

Do you have any tips for others interviewing with this company?

"Get ready for a sales role play."

What don't you like about working at University of Phoenix?

"It's just another sales job, don't let the job description fool you. You're not a counselor, you're a telemarketer selling education. It's a business not a school, any legit school wouldn't need to hound students and try to sell them to come to their school. Talking students into class any which way you can, whether it is good for them or not. Why else would you be able to start student without their credits transferring in first or knowing what level of funding they'll be, and get them in class before they actually get their Financial Aid. If you have any morals and ethics at all and follow them you won't succeed in this job. They are all about the $, doesn't matter what is best for the student. You get paid on enrollments, they try to cover their a$$ by working some other stuff in there so the Dept of Ed doesn't come after them since it is illegal to do so, and 98% of the students use Financial Aid and they would lose that funding and be screwed. Ask any rep who works there and the will tell you it's all about the REGs aka registrations. There are sales boards hung up everywhere counting the REGs for every team. The students are called LEADS. if that is not sales I don't know what is."

What do you like about working at University of Phoenix?

"I like helping my students be successful and coaching and mentoring them toward completing their goals."

Do you have any tips for others interviewing with this company?

"You must be highly motivated and have a lot of self-discipline because working at home (particularly for 10 years in a row) can be really stressful, particularly for someone who is a people person like I am."

What don't you like about working at University of Phoenix?

"I am classified as an employee, yet treated as a contractor."

What suggestions do you have for management?

"Treat us like employees and not like contractors. We don't receive any benefits at all, and the only time we ever really hear from anyone is when the policies have already been changed. Be more proactive, rather than reactive."

What do you like about working at University of Phoenix?

"Team oriented, people I work with, location, vision, service to customers."

Do you have any tips for others interviewing with this company?

"Stress that you enjoy collaborative teamwork and possess a desire to help students succeed."

What don't you like about working at University of Phoenix?

"Micro-management by executives, rising costs of benefits, declining business model due to increasing competition."

What suggestions do you have for management?

"Let VPs run their divisions without so much interference and micro-managing."

"This organization has given me an opportunity to grow and develop professionally."

What do you like about working at University of Phoenix?

"The opportunity to change the lives of the students who need our services. I work with educators across the country obtain their professional development requirements."

Do you have any tips for others interviewing with this company?

"Be centric focused on wanting to reward yourself through touching the lives of others."

What don't you like about working at University of Phoenix?

"Opportunities for advancement of my career have stalled as the organization is currently not growing."

What suggestions do you have for management?

"Change is good, change is needed to reinvent the business, too much change can be a hindrance. The right amount of change is a tough balancing act."

"Great learning experience. Have a great understanding of sales and closing."

What do you like about working at University of Phoenix?

"I like being in sales and controlling my own fate. I like the challenge every day of closing accounts."

Do you have any tips for others interviewing with this company?

"Ask questions. Make sure that this is the right fit for you and your future."

What don't you like about working at University of Phoenix?

"My commissions, opportunity for growth and advancement was capped. No potential for growth within the company."

What suggestions do you have for management?

"Be transparent. Let the sales reps understand what their potential is - be a support system."