University of Chicago Employee Reviews for Technical Support Analyst

"Difficult not to feel bitter, but I try..."

What do you like about working at University of Chicago?

"I liked the challenge of the work I did, and I liked actually working with students when they needed help."

Do you have any tips for others interviewing with this company?

"Be prepared for a roller-coaster ride. There are good days, but they're outnumbered by days of frustration, bureaucracy, and random enforcement of policies which are never put on paper, for fear that the director might be held accountable for what's written."

What don't you like about working at University of Chicago?

"My manager was demoted a few weeks after he hired me. The man who replaced him was unprofessional; he played favorites, made personal remarks about employees behind ther backs; allowed bullying; was incapable of standing up to higher management on behalf of his team; held back information that could have been used to allow me to improve, then punished me for not knowing. It was a hugely dysfunctional environment, complicated by my mishandling of a medical problem I was experiencing at the time. By the end of my tenure there, I was the team scapegoat and laughing-stock, and my manager was the leader of the pack."

What suggestions do you have for management?

"For management Nothing. They're quite happy with their extensive turnover rate among employees. But to Human Resources, I would like to convey that they REALLY need to start taking seriously the horror stories, reports, and grievances coming from a certain department."