21 Troubleshooter Reviews
Troubleshooters give their job an average rating of 3.7 out of 5.0. The Troubleshooters happiest with their jobs are employed by United States Navy with an average rating of 5.0 while the Troubleshooters least happy with their jobs work for Charter Communications with an average rating of 1.5.
Submit a ReviewPlease give us a one liner to describe this review.
"Decent pay, horrible schedules. Never a straight answer."
What do you like about working at Charter Communications?
"The paycheck was decent. Compared to my co-workers, advisors, and coaches, dealing with irate, incompetent customers was a vacation. Paid holidays off or you can sign up to work them for double time and a half."
Do you have any tips for others interviewing with this company?
"Be sure you are clear and firm about what you expect from an employer. Honestly, they will try to fit themselves into that box. Do your research. If you value integrity, yours and that of a company that you are going to represent, I'd think twice. If you actually want the job, make sure you have some experience in troubleshooting over the phone, inbound calls, and of course, sales."
What don't you like about working at Charter Communications?
"Dishonesty. I was hired and told I would only have to work the overnight shift during training. Near the end of training, I was told it would be a couple of weeks after training. Soon after that I was told it'd be more like a few months... later that same day I was told it would be more like six months. Nobody ever knew anything about nothin'. Oh, also, I was hired for technical support then suddenly, it's all about sales, sales, sales! I am not a salesperson. I told the company when I was offered the job that I fix things, they told me the job was about fixing things... BAIT AND SWITCH! Even to the employees. So customers, we don't doubt you when you say you were told a million things by Charter because hey, we were, too. They also pushed us to move people from old, more expensive prices to new, less insane ones. Only here's the problem: people had their services the most expensive way (ala cart, not in a package), so moving them to something more than they had, we actually lost revenue and we got in trouble. How are we supposed to make sales and profit without screwing either the company or the customer because someone 12-24 months ago wanted to be greedy."
What suggestions do you have for management?
"If your goal in spending all of this money for new training, staff, and key players is to improve your image and the actual company, don't start and then go back to your old, bad habits.Be honest with your employees and your customers. If you can't do that, you've got a big problem. With your employees, don't leave us in the dark! We'd rather know our fate regarding how long we have to work a specific schedule than hearing I don't know from someone who should, but specifics from an underling. Also, don't change our schedules with such little notice and absolutely no input from us. If you want people to give you two weeks notice, lead by example."
What do you like about working at Warfield Electric?
"ability to troubleshoot and modify as needed. to further the duration or life of a product"
Do you have any tips for others interviewing with this company?
"no everyone has to make their own choice on where to work."
What don't you like about working at Warfield Electric?
"work conditions.make it possible to move around without tripping over product"
What suggestions do you have for management?
"create a cleaner and safer working enviorment for all employee's"
What do you like about working at Conn's?
"I liked that I was able to repair computers and use skills I learned in teaching others how to work computers"
Do you have any tips for others interviewing with this company?
"I would say to apply here to work on your skills and as soon as you are confident about your skills find a better job."
What don't you like about working at Conn's?
"The managers didn't support you and there was no way to advance in the company."
What suggestions do you have for management?
"I suggested that they repair components instead of replacing parts and was told to replace the bad part instead of trying to repair it."
Troubleshooter Career Rating Comparison
What do you like about working at Ericsson?
"Good work environment, and good policies for the employee (like long vacation)."
What don't you like about working at Ericsson?
"Not excellent in the innovation, and don't have key products which kept the leader in the long term."
What suggestions do you have for management?
"Efficient in the way of working, innovation in the competence and product area."
Please give us a one liner to describe this review.
"It is a great place to work if you are into automotive production."
What do you like about working at Edwards Brothers?
"All the people I work with we had a great team. This is one place we spent a good amount of time finding the right people for the job. That is one of reason they are showing a profit."
Do you have any tips for others interviewing with this company?
"You need to be your self and that will ether work out for them or not."
What don't you like about working at Edwards Brothers?
"This is a 24 hour plant and did not like working the night shift to see all my people."
What suggestions do you have for management?
"Keep up the good work and thanks for the time I spent with that company"
Please give us a one liner to describe this review.
"A making things happening kind of place"
What do you like about working at Aeronautical Radio?
"a bunch of nervy balzy bright guys"
Do you have any tips for others interviewing with this company?
"Know your self and do not get into trouble"
What don't you like about working at Aeronautical Radio?
"can lead to health problems"
What suggestions do you have for management?
"I would like to work there again, could the health matter be resolved"
Please give us a one liner to describe this review.
"great palce to work"
What do you like about working at DataDirect Networks?
"The people and my work"
Update your browser to have a more positive job search experience.
Upgrade My Browser