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Toys R Us Employee Job Reviews in the United States

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On average, employees at Toys R Us give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies on CareerBliss. The happiest Toys R Us employees are Cashiers submitting an average rating of 4.9 and Assistant Store Managers with a rating of 4.8.

27%
34%
28%
11%
0%
3.7
Average Rating
(based on 74 Toys R Us Review Ratings)

Ratings by Category

Company Culture
3.4
Growth Opportunities
3.0
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.4
Support You Get
3.6
Way You Work
4.1
Work Setting
3.7
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District Manager

"Toys R Us is trying to go public and they are making many changes to try and do so."

What do you like about working at Toys R Us?

"I enjoyed working with the teams and accomplishing the company's goals."

What don't you like about working at Toys R Us?

"There was no work-life balance."

What suggestions do you have for management?

"Toys R Us must look at the amount of major projects that are rolled out at once."

Store Manager

"This place was riddled with shoplifting professionals."

What do you like about working at Toys R Us?

"I liked the customers at Kids R Us."

What don't you like about working at Toys R Us?

"There was not enough staff because district/regional managers did not want to recognize that this location was a shoplifting haven."

What suggestions do you have for management?

"None. The company went out of business."

Company-Industry Rating Comparison

3.7
Toys R Us (116)

4.7 Highest Rated in this Industry is Vineyard Vines (5)
2.3 Lowest Rated in this Industry is Tilly's (7)
3.6 Average of All Companies in this Industry (3,094)
Assistant Store Manager

"Toys R Us is a great place to work if you like children. The company was downsizing and that is why I left them."

What do you like about working at Toys R Us?

"You get to play with all the toys."

What don't you like about working at Toys R Us?

"I disliked the salary."

What suggestions do you have for management?

"Have more leadership training."

Inventory Control Supervisor

"The company had restructuring and development issues at the time of my development."

Manager

"Awful."

What do you like about working at Toys R Us?

"I liked working with people at Toys R Us."

What don't you like about working at Toys R Us?

"It was poorly organized - no planograms for setting merchandise."

What suggestions do you have for management?

"Work with merchandising to plan out the store for better presentation."

Store Manager

What do you like about working at Toys R Us?

"I liked the customers."

Do you have any tips for others interviewing with this company?

"no because it went out of business"

What don't you like about working at Toys R Us?

"There was not enough payroll $$ to staff a store in a high crime area."

What suggestions do you have for management?

"Pay more attention to what store personnel says about the location/customer base."

Operations Manager

What do you like about working at Toys R Us?

"I like watching the KIDS shop. It's like Christmas all the time."

Do you have any tips for others interviewing with this company?

"Get the most dollars possible. My position pays in the 50s."

What don't you like about working at Toys R Us?

"There was no bonus program and they didn't give raises this year."

What suggestions do you have for management?

"Keep educated and continue learning."

Assistant Store Manager

"Perfect for parents!"

What do you like about working at Toys R Us?

"I liked the customers I worked for at Toys R Us."

What don't you like about working at Toys R Us?

"I didn't like having to go home instead of working overtime."

What suggestions do you have for management?

"I would suggest a stronger training program and follow-up for that training."

Sales Manager

"Upper management was only interested in themselves, not professional growth of others."

Sales Associate

"Seasonal employment at Toys R Us."

What do you like about working at Toys R Us?

"Toys R Us was a fun place to hang out on the job."

Do you have any tips for others interviewing with this company?

"Just be yourself."

What don't you like about working at Toys R Us?

"It wasn't really a job; it was more of a hang out and play spot."

Sales Associate

"Spanish speakers only"

What do you like about working at Toys R Us?

"It was a fun environment at Toys R Us."

Do you have any tips for others interviewing with this company?

"Say you speak Spanish."

What don't you like about working at Toys R Us?

"Full-time employees were hostile."

What suggestions do you have for management?

"Follow your own rules regarding tattoos, piercings, and drugs."

Distribution Center Manager

"Make it better in retail at Toys R Us."

What do you like about working at Toys R Us?

"There is always something going on. Toys R Us is a very dynamic organization. The people you work with are some of the best in the industry: motivated, career minded, good service people."

Do you have any tips for others interviewing with this company?

"Promise less, deliver more."

What don't you like about working at Toys R Us?

"Seasonality takes its toll on your family life. As with all retail, there are long hours and late nights and weekends."

What suggestions do you have for management?

"Retail is all about the experience and service. Don't scrimp on man-hours. Use the people needed to service the customers. There are too many options these days, such as online shopping."

Store Manager

"Toys R Us is a great company to work for but is not willing to pay team members and management teams what they are worth."

What suggestions do you have for management?

"I feel management needs to communicate with DMs and corporate executives to raise the compensation for their team."

Sales Associate

"At Toys R Us, you will never be bored, and you have fun."

What do you like about working at Toys R Us?

"I like everything; it is like you're being a kid again!"

Do you have any tips for others interviewing with this company?

"It is an excellent work opportunity."

What don't you like about working at Toys R Us?

"I don't like working late in the morning."

Cashier

What do you like about working at Toys R Us?

"I like the customers at Toys R Us."

Do you have any tips for others interviewing with this company?

"Just enjoy toys."

What don't you like about working at Toys R Us?

"I don't like the manager's attitude."

Toys R Us Reviews FAQs

Is Toys R Us a good company to work for?

Toys R Us has an overall rating of 3.7 Average Rating out of 5, based on over 74 Toys R Us Review Ratings left anonymously by Toys R Us employees, which is 5% lower than the average rating for all companies on CareerBliss. 89% of employees would recommend working at Toys R Us.

Does Toys R Us pay their employees well?

Toys R Us employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 20 Toys R Us employees have shared their salaries on CareerBliss. Find Toys R Us Salaries by Job Title.

How satisfied are employees working at Toys R Us?

89% of employees would recommend working at Toys R Us with the overall rating of 3.7 out of 5. Employees also rated Toys R Us 3.4 out of 5 for Company Culture, 3.4 for Rewards You Receive, 3.0 for Growth Opportunities and 3.6 for support you get.

What is the highest paying job at Toys R Us?

According to our data, the highest paying job at Toys R Us is a Vice President at $200,000 annually. Browse Toys R Us Salaries by Job Profile.

What is the lowest paying job at Toys R Us?

According to our data, the lowest paying job at Toys R Us is a Housekeeper at $12,000 annually. Browse Toys R Us Salaries by Job Profile.

What are the pros and cons of working at Toys R Us?

According to reviews on CareerBliss, employees commonly rated the pros of working at Toys R Us to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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