478 Technical Support Specialist Reviews
Submit a ReviewWhat do you like about working at Abbott Laboratories?
"It was a very good atmosphere, people got along well."
Do you have any tips for others interviewing with this company?
"It is important to know the subject for which you are applying."
What don't you like about working at Abbott Laboratories?
"Generally, I always have a sense of accomplishment when I work in the healthcare environment specially for a company like Abbott."
Please give us a one liner to describe this review.
"IT department is very efficient"
What do you like about working at Therapeutic Research Center?
"I got to learn a lot about new technologies and software"
Do you have any tips for others interviewing with this company?
"Make sure to read the interviewing questions carefully. They're easy, but the wordings are confusing."
What don't you like about working at Therapeutic Research Center?
"Other departments are not as efficient as the IT department"
What suggestions do you have for management?
"Reward and appreciate your employees more. Less micro management please."
What do you like about working at Penton Media?
"Lots of talented and creative employees. Fun place to work"
Do you have any tips for others interviewing with this company?
"Be yourself. Don't blow yourself up when talking about your previous jobs"
What don't you like about working at Penton Media?
"No advancement opportunities. No training provided for hardware and software"
What suggestions do you have for management?
"Be supportive of your employees and let them do their job"
Please give us a one liner to describe this review.
"I really enjoyed coming into work every day."
What do you like about working at Ericsson?
"I enjoyed the training I received and the team I worked with."
Do you have any tips for others interviewing with this company?
"I would say to always remain confident in your experience."
What don't you like about working at Ericsson?
"If I had to chose anything it would most likely be the limited work space."
What suggestions do you have for management?
"I really enjoyed team gatherings and meetings which allowed the team to interact."
Please give us a one liner to describe this review.
"All of the places I've worked has been very pleasant companies to work for."
What do you like about working at Bank of America?
"The atmosphere, my job functions, and the experience. It's a great opportunity to learn from the ground up in the I.T. world."
Do you have any tips for others interviewing with this company?
"Be yourself, have a positive attitude, and be confident. Have the ability to sell yourself and market yourself with your experience to let them know you will be a great asset to the company."
What don't you like about working at Bank of America?
"That they are not hiring permanent employees in my department at this current time."
What suggestions do you have for management?
"None. Management is great. They have plenty of things they have done since I've been here to make the job fun and interesting."
Please give us a one liner to describe this review.
"At Revention Inc., I enjoy my job but I had no official training."
What do you like about working at Revention?
"I like helping people, and I really feel like my team works well together."
Do you have any tips for others interviewing with this company?
"They need to have previous experience in customer service and technical support to be proficient because they will not have proper training."
What don't you like about working at Revention?
"When hired, I felt the company was unorganized because there was no concrete training."
What suggestions do you have for management?
"They need to compensate their workers fairly for working overtime."
What do you like about working at Verizon Communications?
"We have actually been instructed how and what our feedback on items should be done, as opposed to accepting open feedback."
Do you have any tips for others interviewing with this company?
"With the new CEO, Verizon has a fetish for college degrees. A job that just two years ago you could get without a degree for entry level work requiring no education now requires a college degree, and for the same level of pay or less, depending on the role.I came in before this change and have been told I will have no upward or lateral mobility due to the lack of a degree."
What don't you like about working at Verizon Communications?
"We do not have work freedom. We are micromanaged down to the point of having to state someone's name X number of times during a call."
What suggestions do you have for management?
"I feel that the company has effectively 'fetishized' the wireless side of the company to the point of intentional neglecting of the wireline side. This is also evident with the poor treatment the union workers are getting in regards to benefits.Also, I have 12 bosses. Office space has nothing on my job."
What do you like about working at Cox Communications?
"Good benefits, good hours, nice people ,lunch hour, nice boss"
Do you have any tips for others interviewing with this company?
"I would be upfront with them about how boring the job can be"
What don't you like about working at Cox Communications?
"boring, unchallenged, quiet, low pay, no creativity, technologically impaired, old people"
What suggestions do you have for management?
"be more progressive, take bigger risks, use technology better, pay more"
Please give us a one liner to describe this review.
"My experience was decent. There was a good work environment and good attitudes."
What do you like about working at T-Mobile?
"One reason I liked my last job was there was a good work environment."
What don't you like about working at T-Mobile?
"The reason I most dislike my last few steady jobs are that I was laid off from each of them."
What suggestions do you have for management?
"To provide me with the training that I will need to exceed expectations."
Please give us a one liner to describe this review.
"Contract ended"
What do you like about working at Early Warning?
"Medical, dental, 401k , Vision, Benefits, paid vacation, paid sick leave"
What don't you like about working at Early Warning?
"Slakers in management positions, that want you to be like them."
What suggestions do you have for management?
"Screen potential hires for better supervisory skills. A people pleaser is not always supervisory material"
Please give us a one liner to describe this review.
"I truely enjoyed working at Gateway."
What do you like about working at Gateway?
"Fulfilling work helping customers fix PC issues through to completion"
What don't you like about working at Gateway?
"Too much emphasis on talk time rather than first call resolution"
What suggestions do you have for management?
"Stop putting all of your focus on time and put some on first call resolution and customer satisfaction"
Please give us a one liner to describe this review.
"A challenging stressful enviroment with interesting combination of technologies."
What do you like about working at Globe Wireless?
"I enjoy the international feel and working with the Maritime Communication Industry. Each call can be a new adventure."
Do you have any tips for others interviewing with this company?
"Brush up on TCPIP skills and aquaint yourselv with maritime Satellite technology"
What don't you like about working at Globe Wireless?
"The limited growth potential, limited rewards, low salary, lack of a working knowledge base for tech support and bad CRM software"
What suggestions do you have for management?
"I would improve the tools available to the tech support deepartment and initiate a career growth incentive program for all employees"
Please give us a one liner to describe this review.
"Steady work, good employees, but micromanaged."
What do you like about working at Spectrum?
"Steady work and friendly, supportive coworkers. Great benefits available, and have to love free cable."
Do you have any tips for others interviewing with this company?
"Be knowledgeable in areas such as telephony and internet, but being able to sell products is a growing desire."
What don't you like about working at Spectrum?
"Work gets tedious, with very little challenge after initially learning job function. Very micromanaged feel."
What suggestions do you have for management?
"If possible, find a way to keep employees from growing complacent, and job from feeling stale."
Please give us a one liner to describe this review.
"Great product, poor structure"
What do you like about working at Websense?
"My colleagues, the joy of the product and the people we support."
Do you have any tips for others interviewing with this company?
"Come in with an open mind and a love for supporting customers."
What don't you like about working at Websense?
"Poor management design, not structured as needed to effectively support our customers. Not provided the necessary tools to do our job."
What suggestions do you have for management?
"Create clear and concise rules and enforce them for all staff."
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