709 Technical Support Engineer Reviews
Submit a ReviewWhat do you like about working at Trustwave?
"I like the people I work with and the challenges it gives. It's definitely not boring."
Do you have any tips for others interviewing with this company?
"Get a clear job description! Discuss growth opportunities and salary before you sign on the dotted line."
What don't you like about working at Trustwave?
"I feel like I am not headed anywhere. I'm just going to burn out on this product I am supporting, with promises of opportunities waved at me like a carrot on a stick, they never seem to materialize. Not to mention my workload has quadrupled and I am doing way more advanced work, yet still getting paid the same as I was when I started at entry level. I am working way beyond my pay grade."
What suggestions do you have for management?
"Pay employees better, reward people for their effort and service. This isn't being done really. All the focus is on new hires, meanwhile I have worked here for 3 years without a single raise."
What do you like about working at West Business Services?
"Schedule flexibility, Dress up days, dress code, nice staff and supervisors."
Do you have any tips for others interviewing with this company?
"have a pulse. Pretty much hire anyone. ability to read and write."
What don't you like about working at West Business Services?
"Repetitive, non-challenging work on outdated systems. Rare and random chances at advancement, pay is too low, raises insulting and pathetic. Micro-management goes to far and is counter-productive, focus is on the employee's shortfalls rather than changes that could be made to the overall system. Environment is poor, atmosphere dreary and reeks of dreadfulness. Every second on the clock is monitored, recorded and tracked. followup with mistakes is a waste of time and serves little to no purpose. Corporate culture and policy is outdated, behind the curve in many respects, run like a business from the early 90's."
What suggestions do you have for management?
"Focus on latest technology and training, up to date with current trends, better equipment to perform tasks at hand, 20% collaborative projects time that benefit the company, recognize knowledge and achievement more than social cliques, make environment upbeat and pleasing, reward effort, increase environmental conditions that contribute to productive and happy workplace."
What do you like about working at Zebra Technologies?
"Helping customers and resolving issues are sometimes rewarding and provide opportunities to learn"
Do you have any tips for others interviewing with this company?
"Be aware that company politics can be a drag and always be ready to answer the call of duty"
What don't you like about working at Zebra Technologies?
"Management is clueless and unwilling to listen to suggestions to improve the work flow"
What suggestions do you have for management?
"Listen to employees' complaints and attempt to accommodate everyone as much as possible. Learn from employees and use the information to enhance the work flow"
What do you like about working at Badger Meter?
"They Value their employees and take the time to make sure they have the tools and training to do their jobs"
Do you have any tips for others interviewing with this company?
"Some things are changing, but it takes time. Badger Meter tends to be a little bit slower to change, due to how long many of the employees have worked here. You may have to be a bit more patient for some things here, than other places."
What don't you like about working at Badger Meter?
"The department I work in doesn't have the freedom the other departments do. We are very tied to our phones, and it is rather difficult to even seek help from people outside of our department due to this. This tends to hinder a lot of the communication to and from our department. I don't see this as much with other areas."
What suggestions do you have for management?
"Change some of the focus of some of the new products to items that are more popular with customers. Also, continue to work on releasing cleaner (bug free) products."
What do you like about working at Toshiba?
"I like the team work in my SDD group at this company"
Do you have any tips for others interviewing with this company?
"Great company to work for. be straight and willing to help each other"
What don't you like about working at Toshiba?
"I liked to work for this company. It is great teak work"
What suggestions do you have for management?
"Mangement should have offsite meeting at least once a month"
What do you like about working at OutBack Power Technologies?
"I enjoy the industry that my company is in: Renewable Energy"
Do you have any tips for others interviewing with this company?
"Honesty is always the best policy. If you try to oversell yourself, and are hired, it may be hard to live up to the standard you presented in your interview."
What don't you like about working at OutBack Power Technologies?
"I do not like that I am not able to move up within the company."
What suggestions do you have for management?
"I would suggest to my management team that they have documentation of why one cannot move up within a company, and not rely on gossip."
Please give us a one liner to describe this review.
"Great environment and excellent products."
What do you like about working at DIYAutoTune.com?
"Exciting opportunity to be on the cutting edge of stand alone engine management and automotive tuning products."
Do you have any tips for others interviewing with this company?
"Be honest. Be professional, and be preparred to demonstrate any and all technical skills claimed in a real world pratical test / interview process."
What don't you like about working at DIYAutoTune.com?
"The technical support posistion could be a bit boring at times and the daily e-mail load could get overwhelming."
What suggestions do you have for management?
"I would suggest that management take a little more hands on approach to supply new people with direction / instruction."
Please give us a one liner to describe this review.
"Terrible place, virtually no training. $10/hr"
What do you like about working at Ovation Networks?
"Most of the employees were fun to work with, and at night, there's virtually no management."
Do you have any tips for others interviewing with this company?
"Honestly, as long as you know how to connect online, and can walk someone through it, they'll probably hire you. Small amount of network knowledge is good. If you have a modem & router @ home, and know how to set them up, you're probably fine. Wouldn't recommend this job, however."
What don't you like about working at Ovation Networks?
"High level management doesn't understand changes that need to be made to increase profitability of company; CEO is always making bad decisions. It took over a year, and constant pestering to get full-time."
What suggestions do you have for management?
"Understand the stress level at night, when the call center is at it's busiest. Realize that not every customer is going to end the call on a positive note, and allow employees more freedom when dealing with unsavory people."
What do you like about working at Compaq?
"The most I like about working at this company was my co-workers and commitment to each other"
Do you have any tips for others interviewing with this company?
"The only tip I have for people appliying for that job is keep and open mind"
What don't you like about working at Compaq?
"Dont seem to remember any dislikes I had about this company"
Please give us a one liner to describe this review.
"It was a great place to learn and grow"
What do you like about working at RSA Security?
"The people I worked with and the opportunities presented while there"
Do you have any tips for others interviewing with this company?
"Be professional, inquisitive and technical. there are opportunities to grow here"
What don't you like about working at RSA Security?
"There wasn't anything I didn't like about the company, wish I was still there sometimes"
What suggestions do you have for management?
"I have no suggestions I think they have a good working model already"
Please give us a one liner to describe this review.
"I enjoyed my time at Vitalchek. The traveling was a new experience."
What do you like about working at VitalChek?
"I really liked the people here. Everyone worked as a team to push the company forward."
Do you have any tips for others interviewing with this company?
"I would advise them that they should really enjoy travel. :)"
What don't you like about working at VitalChek?
"I believed that some of the management staff were a bit short sighted as it pertains to expansion."
What suggestions do you have for management?
"I would suggest that they think larger scale and not limit the company."
What do you like about working at Kelly Services?
"I liked the fact that I was working at home."
Do you have any tips for others interviewing with this company?
"Use this opportunity to provide food, clothing, and shelter for yourself, but don't look at this as a major career opportunity."
What don't you like about working at Kelly Services?
"The manager/liason to the company we were outsourced to in our division treated her employees like they were in high school, and related her work style to that of a high school teacher in a classroom. She used videos to relay messages, which were child-like, and not very professional. She tried to act like she was much younger than she actually was, and it came off as very unprofessional, and unrealistic, as were her emotional ploys to garner productivity from the crew. She encouraged a lot of ass kissing to the upper management from the middle management, and in turn, that was relayed to the lower level employees through middle management, emulating her management style. The model of shame and blame seemed to be prevalent, and professionalism truly was not there. There was not a lot of true inspiration to increase productivity."
What suggestions do you have for management?
"Stop treating the employees like children, treat everyone across the board with more dignity and respect."
Please give us a one liner to describe this review.
"Was able to be involved with global implementation of healthcare middleware."
What do you like about working at Siemens?
"Siemens is a Global leader in Healthcare Diagnostics. I was able to travel to many countries implementing state of the art middleware that integrated clinical laboratory and hospital information systems."
Do you have any tips for others interviewing with this company?
"Be prepared to work 24/7 in support and engineering roles."
What don't you like about working at Siemens?
"Minimal cross-product support and team interaction. Given the diverse portfolio, Siemens still lacks the cross-product support structure for middleware products."
What suggestions do you have for management?
"Develop interactive team building forum for cross-product implementations. Management needs to be more proactive in compiling the needs for support of products aquired through recent business aquisitions."
What do you like about working at Appasamy Associates?
"freedom in speech, communicating with higher officials, reliable working atmosphere"
What don't you like about working at Appasamy Associates?
"local politics, egoism, less allowance"
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