Employee Reviews (67 reviews)

• Technical Associate @ Andela in New York City, NY

  "The culture and leadership team is amazing"

• Technical Associate @ Office Depot in Pompano Beach, FL

  "My work as a Tech Depot Service Associate is challenging and fast paced. Our ticketing process requires a diligence and work ethic that is definitely above the norm. We must always carefully attend to each customer's PC just as carefully as we would attend to the customer themselves. Each evaluation given to a customer's machine is thorough, and provides a solution that is all encompassing to the customer's needs. Work is usually completed within a life cycle of 1-2 days, and most customers leave astounded and overjoyed by the work that we do. From viruses, data retrieval, operating system repair, and more, we handle each service excellently. That said, our demand is heavy; customers often come in bunches at a time, requiring us to balance our resources accordingly. We are often required to work on as many as 5-6 PCs at a time, which can sometimes constrain some of our technicians as they swing between customers on the sales floor. We freely utilize commonly available resources to complete our work, which more often than not benefit the customers. But these can be few and fleeting at times, which compromises the ability to complete some of our work in a timely manner."