15 Support Agent Reviews
Submit a Review"I love the feeling of being able to genuinely help someone who needs help. The ability to diagnose and troubleshoot an issue from hundreds of miles away, and hear the elation of the user when the issue is resolved.I hate a culture that is based on competition (not cooperation). Metrics that don't tie to real life or people. And the constant reminder that your employer does not trust you."
Support Agent Career Rating Comparison
Please give us a one liner to describe this review.
"Decent company going in a good direction."
What do you like about working at Dish Network?
"It was constantly trying to improve their company for the betterment of the customer and investing in new technologies for new features."
Do you have any tips for others interviewing with this company?
"Specify that you are looking for career and use your common sense to answer their questions."
What don't you like about working at Dish Network?
"Little or no support from the corporation given to agents."
What suggestions do you have for management?
"Provide more support and information for the customer service agents."
Please give us a one liner to describe this review.
"I enjoyed the staff there."
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