4 Principal Technical Support Engineer Reviews
Principal Technical Support Engineers give their job an average rating of 3.7 out of 5.0. The Principal Technical Support Engineers happiest with their jobs are employed by Aspect Software with an average rating of 4.5 while the Principal Technical Support Engineers least happy with their jobs work for Symantec with an average rating of 1.9.
Submit a Review"I enjoy problem solving, the politics can sometimes be trying."
Please give us a one liner to describe this review.
"Stale."
What do you like about working at Symantec?
"Prior to acquistition, Vontu was the best company I've worked for. Perhaps, this was because it was a startup. I like the team I'm working on. The work I do has gratifying moments. Being able to contribute directly to the product and the customer satisfaction was rewarding."
Do you have any tips for others interviewing with this company?
"Don't unless you're really hungry. The corporate culture is stale and oppressive. Or be prepared to pucker up because only kissups appear to prevail."
What don't you like about working at Symantec?
"Large corporate formula culture. There is a terrific amount of territoriality. Training and advancement was/is discouraged. Customers and product quality is suffering."
What suggestions do you have for management?
"Management purge and provide real training. Promote teamwork. Stop outsourcing and start insourcing."
Principal Technical Support Engineer Career Rating Comparison
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