Working at PlumChoice in Billerica, MA: 4 Employee Job Reviews by Real Employee working in Billerica, MA Area
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On average, employees in Billerica, MA at PlumChoice give their company a 1.6 rating out of 5.0 based on 4, whereas overall Average Rating of PlumChoice is 2.9 out of 5.0 based on 9 PlumChoice Review Ratings. The happiest PlumChoice employees in Billerica, MA are Technicians submitting an average rating of 3.0 and Sales Technicians with a rating of 2.3.
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Working at PlumChoice in Billerica, MA: 4 Employee Reviews
"Started off as a good company until the CEO stepped down"
What do you like about working at PlumChoice?
"Work from home so there's no commute or cubicle to work from"
Do you have any tips for others interviewing with this company?
"This company used to be awesome to work for. I liked to compare them with southwest airlines but ever since the CEO stepped down the whole place has gone down the toilette"
What don't you like about working at PlumChoice?
"Management has no clue what's going on and other techs that have no clue what their doing"
What suggestions do you have for management?
"Get your stuff together. Nobody is on the same page. 3 different supervisors all have 3 different answers"
"I got to build a call centre from scratch."
What do you like about working at PlumChoice?
"I had the opportunity of building a call centre from scratch. It was one of the most enjoyable times I have ever had."
Do you have any tips for others interviewing with this company?
"Be realistic that commission is where you will make the bad salary up."
What don't you like about working at PlumChoice?
"They had no direction. They tried to run by processes but were too small to enact them. They also were changing goals and running out of money often."
What suggestions do you have for management?
"Find a goal and stick to it. Being rudderless makes you lose money fast."
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What do you like about working at PlumChoice?
"The customers, I had to make up for the companies abuse of them."
Do you have any tips for others interviewing with this company?
"If you have a choice or an option elsewhere or can wait, pass this company up, period. If you work there, be like the smart ones, only till you find something better."
What don't you like about working at PlumChoice?
"They abuse their employee's, pay them a fraction of their worth and I felt like an servant. They force you to multitask and lie to the customers. It made me sick."
What suggestions do you have for management?
"They need restructure from the top down. Pay at least U.S. National average for the position and provide proper compensation for the work performed."
"Great place to work"
What do you like about working at PlumChoice?
"It was a good stable full time position"
What don't you like about working at PlumChoice?
"Dealing with angry customers"
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