Monitronics International Employee Reviews for Customer Support Specialist
Browse Monitronics International Reviews by Job Title →Customer Support Specialists at Monitronics International give their company a 1.0 out of 5.0, while the average rating for Monitronics International is 2.7, making them 92% less happy than every other employee at Monitronics International and 113% less happy than every other Customer Support Specialist on CareerBliss - the happiest Customer Support Specialists work for New York University.
"It sucked I wish I had never accepted the job."
What do you like about working at Monitronics International?
"They have a recreation room with ping pong table, tv, etc. They have a work out room with physical trainer included for free. A masseuse comes in on friday for free massages"
Do you have any tips for others interviewing with this company?
"Dont do it. This job is high stress and may pay well at first but the other employees stated they only get 20 cents raise a year and the only way to make more money is to move up in the company. They treat their employees poorly and their training staff is horrible"
What don't you like about working at Monitronics International?
"They let me go during training after my computer locked up causing me not to be able to finish my 2 hr test. The refused to let me take it over or have time to finish it."
What suggestions do you have for management?
"allow more time for the MAS test if a computer malfunctions during the test. Its unfair to let someone go because of that. Then I was told I was not rehire able for that portion of the company and treated like a dog. The MAS trainer needs to be retrained to not put her students down while they are learning it dosnt help the situation that the training is stressful enough as it is."
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