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2.7
Average Rating
(based on 6 Monitronics International Review Ratings)
Company Culture 2.8
Growth Opportunities 2.0
People You Work With 3.3
Person You Work For 2.6
Rewards You Receive 2.5
Support You Get 2.8
Way You Work 3.0
Work Setting 2.3

11 Monitronics International Company Reviews and Ratings

Technical Support Representative
Posted last year in Farmers Branch, TX

"very poor"

What do you like about working at Monitronics International?

"nothing when they hired me they acted like they treated their employees as equal to the management. I was told by several employees during the training that they don't give raises like they are supposed to and they treat employees totally opposite than they told us in training."

Do you have any tips for others interviewing with this company?

"dont waste your time. They will fire you before you have a chance to prove yourself. The trainers are mean and treat everyone like crap"

What don't you like about working at Monitronics International?

"They treat their employee's poorly and will fire you at the drop of a hat if you don't fit in with their group. They make you feel stupid and like you are nothing."

What suggestions do you have for management?

"learn to treat your employees the way you say you do. Treat them like adults and equals"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Support Specialist
Posted last year in Dallas, TX

"It sucked I wish I had never accepted the job."

What do you like about working at Monitronics International?

"They have a recreation room with ping pong table, tv, etc. They have a work out room with physical trainer included for free. A masseuse comes in on friday for free massages"

Do you have any tips for others interviewing with this company?

"Dont do it. This job is high stress and may pay well at first but the other employees stated they only get 20 cents raise a year and the only way to make more money is to move up in the company. They treat their employees poorly and their training staff is horrible"

What don't you like about working at Monitronics International?

"They let me go during training after my computer locked up causing me not to be able to finish my 2 hr test. The refused to let me take it over or have time to finish it."

What suggestions do you have for management?

"allow more time for the MAS test if a computer malfunctions during the test. Its unfair to let someone go because of that. Then I was told I was not rehire able for that portion of the company and treated like a dog. The MAS trainer needs to be retrained to not put her students down while they are learning it dosnt help the situation that the training is stressful enough as it is."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5

Company-Industry Rating Comparison

2.7
Monitronics International (11)

4.7 Highest Rated in this Industry is PSS World Medical (8)
1.9 Lowest Rated in this Industry is Hampton Forge (6)
3.4 Average of All Companies in this Industry (9,750)
Staff Accountant
Posted this month in Dallas, TX

What do you like about working at Monitronics International?

"The company is very employee oriented and is always strives to provide a positive atmosphere."

Do you have any tips for others interviewing with this company?

"You should project confidence in your skills and a positive attitude above all else."

What don't you like about working at Monitronics International?

"I feel their wages are not as competetive as they could be."

What suggestions do you have for management?

"I don't really have anything specific. Monitronics continually works toward improvement in every area of the company. Management and upper level employees are presently attending a workshop, HPWP, a High Performance Work Place."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Developer
Posted 2 years ago in Dallas, TX

"Great company, people and work, but terrible management."

What do you like about working at Monitronics International?

"The people are incredible, sharp, dedicated and talented. The work we do helps save lives. The culture of the company is fun, interesting, and fosters a sense of family."

Do you have any tips for others interviewing with this company?

"No, I don't. I would honestly recommend people pass up this organization in its current state if you're taking a position that isn't in management. If you're leaning towards management, be aware that you'll be struggling against a lot of built in culture that is oppressive to new processes and updating technology to achieve competitive strengths."

What don't you like about working at Monitronics International?

"They have no idea how to manage software projects, and the management team itself is inconsistent and slow, lacking planning and vision."

What suggestions do you have for management?

"You can't let the company and its direction be purely controlled and directed by the general employee work force. There's a reason you've been promoted to a position of leading the company, and your vision needs to count for something. In addition, once you've realized this, and set the company in it's appropriate course, you need to empower your employees to get the job done and worry less about SWAG schedules and more about pushing for quality and appropriate content."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 1 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5

Average Monitronics International Ratings in the Past 3 Years

Year Salary
2011 $4
2012 $3
2013 $1
Account Resolution Specialist
Posted 2 years ago in Dallas, TX

"It started out as an ok experience and went down hill once I there for one year"

What do you like about working at Monitronics International?

"Some of the events that were for employessFood Vendors"

Do you have any tips for others interviewing with this company?

"Do not apply for this company. In the interview process the try to make it seem like it is company that cares and everyone is family. It is not true at all"

What don't you like about working at Monitronics International?

"Too much drama, childish employees, bad management structure, ignorant employess"

What suggestions do you have for management?

"Think long and hard on who you decide to make a supervisor or team lead in the company. Most of them have personal opinions of the employees and instead of them putting that aside and doing their job, they let that cloud their judgement. Also, when new classes are being hired, the current employee's positions are held over their head and are told that they can be replaced. The managemant does not seem to care about the employess at all.Micro-Managing of employess by SupervisorNo support of knowledge from SupervisorTeam Lead avoids calls for assistance from agents by saying her system is down and is on her cell phone most of the day"

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Emergency Dispatcher
Posted 3 years ago in Dallas, TX
Person You Work For 4.8 / 5 People You Work With 5 / 5 Work Setting 4.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3.1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Technical Support Agent
Posted 5 years ago in Dallas, TX

"Not the best benifits"

What do you like about working at Monitronics International?

"The people there"

What don't you like about working at Monitronics International?

"the customers"

What suggestions do you have for management?

"check the dealers"

IT Specialist
Posted 5 years ago in Dallas, TX

"hope an executive at Monitronics reads this."

What do you like about working at Monitronics International?

"Some of the best people you will meet anywhere."

What don't you like about working at Monitronics International?

"Management lies about everything and they like to surround themselves with yes people. Critical thinking and problem solving is not encouraged at all."

What suggestions do you have for management?

"Start paying attention to what the employees have to say and treat people with respect. Most of all mean what you say and if you make a promise to someone, make sure you follow through."

IT Service Delivery Manager
Posted 5 years ago

"Bad management"

What do you like about working at Monitronics International?

"My team"

Do you have any tips for others interviewing with this company?

"Look elsewhere."

What don't you like about working at Monitronics International?

"My management"

What suggestions do you have for management?

"Replace those that started with the company and bring in personnel with broader experience."

Director of Dealer Development
Posted 5 years ago in Dallas, TX

"Monitronics is a growing company with opportunity and good compensation."

What do you like about working at Monitronics International?

"Executive management."

Principal Architect
Posted 5 years ago in Dallas, TX

"Adequate"

What do you like about working at Monitronics International?

"The people that I worked with."

What don't you like about working at Monitronics International?

"Management is a bunch of snakes and will lie to you all day long to get what they want."

What suggestions do you have for management?

"Be honest and truthful with your employees and create better work/life balance."

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