Customer Service Representatives at Kohl's give their company a 2.5 out of 5.0, while the average rating for Kohl's is 3.7, making them 39% less happy than every other employee at Kohl's and 41% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.
"It was an extremely unpleasant work environment for near to nothing pay."
What do you like about working at Kohl's?
"Some of my co-workers were pleasant to work with. Not all of them, but some of them."
Do you have any tips for others interviewing with this company?
"You don't need to dress to impress at Desert Ridge Kohl's. I don't think the HR representative had even an associate's degree, let alone a bachelor's."
What don't you like about working at Kohl's?
"The micromanagement is beyond comprehension. HR doesn't care, and my supervisor would become dangerously disturbed whenever I wasn't stocking enough merchandise. Multitasking (such as doing 4 things at the same time) is considered standard operating procedure at Desert Ridge Kohl's."
What suggestions do you have for management?
"Compensate your employees better, ensure your managers aren't mentally disturbed, and give out some sort of benefits to the workers."
Year | Salary |
---|---|
2011 | $2 |
2013 | $2 |
What do you like about working at Kohl's?
"I learned how to perfect my customer service and people skills. I had to multitask every day in hectic situations."
What suggestions do you have for management?
"They need to develop a better relationship with their employees. They need to ask questions to find out what the employees are good at and what types of work duties they enjoy and dislike."
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