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Customer Retention Specialist Salaries in the United States

How much does a Customer Retention Specialist make in the United States?

Customer Retention Specialists earn $32,000 annually on average, or $15 per hour, which is 69% less than the national average for all working Americans. Our data indicates that the best paid Customer Retention Specialists work for Mortgage Bankers Association at $62,000 annually while the lowest paid Customer Retention Specialists work for Convergys earning approximately $19,000 each year.

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$19K Convergys' Average Customer Retention Specialist Salary (2 salaries)

-$13K (50%) less than national average Customer Retention Specialist salary ($32K)
-$9K (38%) less than average Convergys salary ($28K)
$50K
$100K
$150K
+$2K (10%) more than average Convergys Customer Retention Specialist salary ($19K)
"I feel like I was underpaid given the fact that I was polyfunctional, and very effective at my tasks. I implemented a heavy use of analytics and programs and data packages such as sql, and google Analytics. This information was extremely useful for our company given it allowed us to clearly see what impact our marketing strategies had on our target markets be it by gender, age or demographic."
-$3K (17%) less than average Convergys Customer Retention Specialist salary ($19K)

$35K Bright House Networks' Average Customer Retention Specialist Salary (1 salaries)

+$3K (8%) more than national average Customer Retention Specialist salary ($32K)
Equal to average Bright House Networks salary ($35K)
$50K
$100K
$150K
Equal to average Bright House Networks Customer Retention Specialist salary ($35K)
"The pay wage is a little under was it should be, but the benefit fills in the gaps."

$27K Sprint's Average Customer Retention Specialist Salary (6 salaries)

-$5K (16%) less than national average Customer Retention Specialist salary ($32K)
-$24K (61%) less than average Sprint salary ($51K)
$50K
$100K
$150K
+$21K (56%) more than average Sprint Customer Retention Specialist salary ($27K)
-$5K (20%) less than average Sprint Customer Retention Specialist salary ($27K)
+$8K (25%) more than average Sprint Customer Retention Specialist salary ($27K)
See 3 More Sprint Customer Retention Specialist Salaries

$31K Cox Communications' Average Customer Retention Specialist Salary (5 salaries)

-$1K (3%) less than national average Customer Retention Specialist salary ($32K)
-$19K (46%) less than average Cox Communications salary ($50K)
$50K
$100K
$150K
+$11K (30%) more than average Cox Communications Customer Retention Specialist salary ($31K)
-$11K (43%) less than average Cox Communications Customer Retention Specialist salary ($31K)
+$10K (27%) more than average Cox Communications Customer Retention Specialist salary ($31K)
See 2 More Cox Communications Customer Retention Specialist Salaries

$48K DirecTV's Average Customer Retention Specialist Salary (3 salaries)

+$16K (40%) more than national average Customer Retention Specialist salary ($32K)
+$7K (15%) more than average DirecTV salary ($41K)
$50K
$100K
$150K
-$18K (46%) less than average DirecTV Customer Retention Specialist salary ($48K)
-$24K (66%) less than average DirecTV Customer Retention Specialist salary ($48K)
+$17K (30%) more than average DirecTV Customer Retention Specialist salary ($48K)

$35K Aegon's Average Customer Retention Specialist Salary (3 salaries)

+$3K (8%) more than national average Customer Retention Specialist salary ($32K)
-$15K (35%) less than average Aegon salary ($50K)
$50K
$100K
$150K
+$5K (13%) more than average Aegon Customer Retention Specialist salary ($35K)
-$5K (15%) less than average Aegon Customer Retention Specialist salary ($35K)
-$7K (22%) less than average Aegon Customer Retention Specialist salary ($35K)

$62K Mortgage Bankers Association's Average Customer Retention Specialist Salary (2 salaries)

+$30K (63%) more than national average Customer Retention Specialist salary ($32K)
-$13K (18%) less than average Mortgage Bankers Association salary ($75K)
$50K
$100K
$150K
Equal to average Mortgage Bankers Association Customer Retention Specialist salary ($62K)
Equal to average Mortgage Bankers Association Customer Retention Specialist salary ($62K)

$44K Comcast's Average Customer Retention Specialist Salary (2 salaries)

+$12K (31%) more than national average Customer Retention Specialist salary ($32K)
+$5K (12%) more than average Comcast salary ($39K)
$50K
$100K
$150K
+$13K (25%) more than average Comcast Customer Retention Specialist salary ($44K)
-$14K (37%) less than average Comcast Customer Retention Specialist salary ($44K)

$41K Experian's Average Customer Retention Specialist Salary (2 salaries)

+$9K (24%) more than national average Customer Retention Specialist salary ($32K)
-$34K (58%) less than average Experian salary ($75K)
$50K
$100K
$150K
+$10K (21%) more than average Experian Customer Retention Specialist salary ($41K)
-$10K (27%) less than average Experian Customer Retention Specialist salary ($41K)

$39K Lawson Products' Average Customer Retention Specialist Salary (2 salaries)

+$7K (19%) more than national average Customer Retention Specialist salary ($32K)
-$7K (16%) less than average Lawson Products salary ($46K)
$50K
$100K
$150K
-$1K (2%) less than average Lawson Products Customer Retention Specialist salary ($39K)
+$1K (2%) more than average Lawson Products Customer Retention Specialist salary ($39K)

Customer Retention Specialist by State

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