Customer Retention Specialist Job & Career Information
What's it like to be a Customer Retention Specialist?We have 808 Customer Retention Specialist jobs nationwide. The average Customer Retention Specialist salary is $32,000 annually, -$34K (69%) less than the average national salary. Statistically, Customer Retention Specialists are very happy with their career.
$32,000 Average Salary
- $27K Sprint average (6 salaries)
- $31K Cox Communications average (5 salaries)
- $48K DirecTV average (3 salaries)
Employee Reviews
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Customer Retention Specialist @ Bright House Networks in Auburndale, FL
"It's hard to find a job that can really give you satisfaction and the wages to support a family nowadays. This position gives you both, and that is great."
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Customer Retention Specialist @ Convergys in Tamarac, FL
"First and foremost I love being able to put myself in my customers' shoes, and truly understand them beyond the surface on a more emotional and psychological level. This allows me to not only solve their pending issues but more importantly build a relationship based on trust and understanding, I hate the lack of organization and structure of the call center itself."
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