21 Incident Manager Reviews
Incident Managers give their job an average rating of 3.7 out of 5.0. The Incident Managers happiest with their jobs are employed by IBM with an average rating of 3.2 while the Incident Managers least happy with their jobs work for Computer Sciences Corp with an average rating of 2.5.
Submit a Review"I love everything. A developer, a BA, a DBA, a program team member, so I get a lot of experience doing one job. I help make decisions that affect our products and our customers' data, so it can be quite stressful sometimes."
"I am constantly challenged by my position. I love that I have a skilled team that allows me to involve myself in customer facing business without having to worry about the day to day tasks being performed by my direct reports."
Incident Manager Career Rating Comparison
Please give us a one liner to describe this review.
"One of the best comapnies to learn IT at!"
What do you like about working at DHL Express?
"It was a culture of I am on it. There was a feeling of when you did your job you did it to the end and made sure the customer was happy."
What don't you like about working at DHL Express?
"There was nothing I did not like about working at DHL."
What suggestions do you have for management?
"I really wish we didn't have to close the Scottsdale Data Center."
Please give us a one liner to describe this review.
"Many good opportunities to grow and learn."
What do you like about working at Northrop Grumman?
"A large, strong company, very good at what they do."
Do you have any tips for others interviewing with this company?
"Have military background, this is a plus for getting a job with NG."
What don't you like about working at Northrop Grumman?
"Organizational change comes often and results in many distractions for workers."
What suggestions do you have for management?
"diversify the product offerings to better ride the economic tide."
What do you like about working at JPMorgan?
"I like the high pace which keeps things interesting, but there is high stress that comes with it. There is always something new to learn and new problems to face. My group has demanding leadership, which always pushes for perfection and to leap to the next level. Working shift gives me lots of days off."
Do you have any tips for others interviewing with this company?
"Be willing to work with teams across the world, which requires strong communication skills. Don't be shy or you will be lost in a company with so many employees. Be ready for harsh criticism, but understand that it is only harsh because of the nature of the role. Be willing to give up a lot of hands-on type opportunities. Look at it as a way to hone soft skills and managerial skills, which this role will certainly do."
What don't you like about working at JPMorgan?
"Some of the duties of the job require executive communication. It can be very detail oriented and you will catch a lot of flak for minor mistakes. It is understandable why, but the reactions need to be more constructive rather than negative. We have side projects but they are very much focused on the job, and there is not much time/opportunity to explore fields outside of the role."
What suggestions do you have for management?
"Focus more on understanding issues with both staff and technology more fully. I believe that will help better target efforts and resources versus a style of over-engagement. Find ways to keep staffing up and turnover down, by focuses on individual strengths and maximizing that, instead of trying to make everyone good at everything."
What do you like about working at Computer Sciences Corp?
"The intricate balance of stress and calm. Managers are laid back, unless the pressure is on for a project or task."
Do you have any tips for others interviewing with this company?
"Get in as high as you can as soon as you can. Verticals are where the job growth is."
What don't you like about working at Computer Sciences Corp?
"Disorganized middle managed. Constant changing of immediate focus. Ups and downs."
What suggestions do you have for management?
"Fewer Middle Managers, even though I am one of them."
What do you like about working at CitiGroup?
"I work 40 hours in 3.5 days. Access to 401k and paid time off"
Do you have any tips for others interviewing with this company?
"The client is their main focus. Emphasize your ability to be customer service focused."
What don't you like about working at CitiGroup?
"I see no worth in my work. I cannot find a way to grow my career while maintaining a good work to life balance."
What suggestions do you have for management?
"More interaction with the team to bring direction and focus to their day to day job functions. Create team oriented activities so the employees feel engaged and connected to the company as a whole."
What do you like about working at MCI?
"It gave me an opportunity to work with some very talented individuals including other service managers, network engineers and sales teams."
Do you have any tips for others interviewing with this company?
"Be forthright and honest about your qualifications when interviewing."
What don't you like about working at MCI?
"I was always wondering about the uncertainty of my position."
What suggestions do you have for management?
"My suggestion would be to be as open as possible about any changes that could impact one's future."
Please give us a one liner to describe this review.
"The organization provides a valuable service to the community. However, the leadership was severely challenged during my tenure at this location."
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