A third party external auditor to come in and review their efficiency, effective leadership techniques, morale (internal subculture), process improvements and realignment with end stage goals integrating innovative ideas to achieve fresh enthusiasm for achieving both immediate line level goals & working towards end stage goals. Emotional Intellegence training for all leaders, reminding them that they should model the behavior they 'wish' to see reflected back.

1 Senior Customer Service Representative from Greatwest Healthcare submitted reviews

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