7 Director of Call Center Operations Reviews

Director of Call Center Operations at DirecTV

What do you like about working at DirecTV?

"The company is shuttered, but was a great company for which to work."

What don't you like about working at DirecTV?

"There wasn't anything that I disliked about working for DRTV."

Director of Call Center Operations at Cooney Solutions Group

Please give us a one liner to describe this review.

"In-depth knowledge in call center mangement; begin to produce clear-cut results."

What do you like about working at Cooney Solutions Group?

"Startup company in which I had opportunity to establish procedures"

Do you have any tips for others interviewing with this company?

"Have a strong call center experience, be ready for change"

What don't you like about working at Cooney Solutions Group?

"Company need a strong network team and financial team support"

What suggestions do you have for management?

"Hire a trainer, Hr Manager and workforce lead early on."

Director of Call Center Operations at Aegis Group

Director of Call Center Operations at B2B Contact

Director of Call Center Operations at Urology Associates

Please give us a one liner to describe this review.

"Salary not appropriate for position"

What do you like about working at Urology Associates?

"Set hours and I enjoyed managing my CSRs and improving productivity"

What don't you like about working at Urology Associates?

"Salary"

What suggestions do you have for management?

"Support the call center more than criticize"

Director of Call Center Operations at Gallup

Please give us a one liner to describe this review.

"Awesome company to work for. Great family."

Director of Call Center Operations at Philadelphia Gas Works

Please give us a one liner to describe this review.

"Good place to work."

What do you like about working at Philadelphia Gas Works?

"There is tremendous opportunity for a bright, energetic person to have a significant impact on the business."

What don't you like about working at Philadelphia Gas Works?

"Nothing about the work. It's a great place... BUT There is a requirement that you must establish residency in the city of Philadelphia within 1 year of employment. That is the main reason I left the company."

What suggestions do you have for management?

"Get rid of the residency requirement to attract and retain better talent. I would love to return to work there. I thought the working environment and culture were a good fit."