DHL Express

(308 reviews) Submit Review

CEO: John Pearson
Founded: 1969 (55 years old)
Company Size: 400,000 - +
Industry: Couriers and Messengers
Headquarter: Bonn
Website: https://www.dhl.com

DHL Express: Latest Job Openings, Reviews and Ratings & Profile wise Salary Distribution

We've calculated that the average salary at DHL Express is $50K based on 2,822 user-submitted salaries A total of 308 DHL Express employees gave DHL Express an average happiness rating of 3.9 out of 5.0.

At A Glance

308 reviews

DHL Express Salary Distribution

See all 2,822 DHL Express salaries

127 Drivers from DHL Express submitted salaries.

$55K Field Service Supervisor

$32K Courier

$28K Customer Service Representative

$30K Delivery Driver

$54K Account Executive

$55K Field Services Supervisor

$48K Operations Supervisor

$33K Administrative Assistant

$61K Operations Manager

DHL Express Reviews and Ratings

Submit a Review

BlissScore 3.9

28%

49%

18%

View all 308 DHL Express Reviews »

2 Dock Workers from DHL Express submitted reviews

1.5 DHL is the most miserable company to work for!! Firstly, their scanners and equipment are old, out-dated and prehistoric. I find it comical how the managerial staff gets brand new office furniture every year (nothing wrong with the previous ones) when they can't even supply their workers with decent equipment. How were we supposed to efficiently do our jobs with broken down junk? Some of their rules and regulations are beyond ridiculous. Imagine getting written up for being only a minute late? Then there's their absurd "10-14-60" hour rule. Good news is, you can get lots of overtime, but yet overtime is discouraged anyway. Sure makes lots of sense to me! Their "safety training programs" were comical at best. Employees operating forklifts with expired certification (or no certification) was quite common. Let's just hope their driver's are still licensed to operate company trucks on the road! Another funny thing regarding DHL's safety program is their "safety award". Their workers are "entitled" to receive a monetary award (placed on a Global Cash Card) upon performance without injuries, accidents or incidents. The company claims that they'll give you so many $$ per month or year for "perfect safety performance" yet they seldom deliver on their promise. Like the old saying goes "you can't have it both ways", but DHL always manages to do it! Your chances of becoming a full-timer are next to impossible unless you want to wait 10-15 years before some of the senior members start to die off or retire. If you start off as a lousy part-timer, you'll get no benefits whatsoever. No paid leave, no sick leave, no vacation time. You're simply treated as a slave. Joining the Union may be optional or mandatory, depending on the position you're applying for. Do join the Union and keep their number on your speed-dial as you'll certainly need them to fight for your rights against this tyranical company. I urge anyone who is thinking of working at DHL to think more than twice!

2 Industrial Engineers from DHL Express submitted reviews

Management needs to be more conscious of their decisions to hire and quickly change course with little or no regard to the employee. The initial plan would have been successful had it been rolled out several years earlier. It was clearly a case of too little too late. Management needs to do a better job of forecasting, especially when others livelihoods are at stake.

40 Anonymous Employees from DHL Express submitted reviews

1.9 This company is an absolute joke. There is ONE manager who is an absolute treasure. The rest of the management in the reloads department are awful. First, they are in a hiring freeze. Not an issue. I get it. Businesses go through stuff. Recruiting promised me in June 2022 that I would have to spend 6 months in the department and I was eligible to transfer. I did everything they asked of me. To the letter. I did complain a lot but I own that. Aside from me whining a bit I was a good employee. They went on a hiring freeze not allowing anyone to transfer out of a job we didn't like. It's been 11 months for me. I finally got HR to allow me to transfer to another department and my supervisor put me on a corrective action the same day stopping me from transferring to another department for 6+ more months. They hold you hostage in the worst departments because they won't hire anyone and when they do hire people the workload isn't worth the pay. They promise you the moon then verbally abuse you until you break. They have a huge turnover rate because they are so abusive. Their trainers are bullies and quite frankly they want you to run a reload with two people and then complain when you can't get everything done. Their managers are put in power and don't know what they are doing and their training isn't through. Run away. Every employee there is miserable.

DHL Express Careers & Info

Current CEO: John Pearson

Status: Active, currently a division Deutsche Post

Today, DHL Express operates as a division of Germany-based Deutsche Post AG, the world’s largest logistics group. Before Deutsche Post completed its acquisition of DHL in 2002, DHL was a classic American success story.

DHL Express was started in 1969 by a Berkeley law student named Larry Hillblom who had supported himself through law school running courier packages. After he graduated, he recruited two friends, and with $500 and a credit card, he went into the courier business himself delivering packages from San Francisco to Honolulu. The name “DHL” came from the first three letters of the partners’ last names.

Throughout the 1970s, the company expanded its services first to the Philippines then to Japan, Hong Kong, Singapore and Australia, becoming the first international delivery operation, since FedEx, their chief competitor in the overnight delivery business, didn’t start transporting letters and packages abroad until 1981. However, FedEx had a lock on domestic deliveries and DHL was never able to capture more than six percent of that market despite investing in it heavily. DHL remained the largest international delivery service with a 40 percent market share.

When Hillblom died in 1995, DHL pulled back on its attempts to build a domestic presence because of a number of lawsuits related to the disposition of Hillblom’s estate. In 1998, Deutsche Post began acquiring DHL stock; by 2007, they owned the company completely. DHL was merged into Deutsche Post’s Express division, and the DHL brand became part of Deutsche Post’s business marketing.

Today, German-owned DHL is able to offer delivery to parts of the world, like Afghanistan, Iraq, Cuba, North Korea and Iran, that are difficult for its American-based competitors, FedEx and UPS, to access. Deutsche Post, its parent company, is based in Bonn and generated revenues of more than $71 billion in 2010. The DHL Express division earned $15 billion and employs 5,000 workers.

DHL careers exist for service representatives, managers, couriers and business analysts. Working at DHL Express entails good pay but long hours and not much room for career advancement. The DHL Express culture focuses on providing good services to customers and so is very work-oriented. DHL benefits are flexible: Employees can choose the healthcare plan that works best for their needs. Health benefits kick in after 30 days.

What jobs pay the most at DHL Express?

VP of Information Services is the highest paying job at DHL Express at $187,000 annually.

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