13 Customer Care Associate Reviews
Customer Care Associates give their job an average rating of 3.4 out of 5.0. The Customer Care Associates happiest with their jobs are employed by Fiserv with an average rating of 3.4 while the Customer Care Associates least happy with their jobs work for Xerox with an average rating of 2.6.
Submit a ReviewWhat do you like about working at Xerox?
"I am empowered to make decisions and solve problems on every call. Nothing else."
Do you have any tips for others interviewing with this company?
"Yes, if you are not a part of the clique you won't get ahead."
What don't you like about working at Xerox?
"Everyone its not afforded development opportunities, the better you are at the job, the more stuck you are."
What suggestions do you have for management?
"Lead the team and allow deserving individuals to move ahead."
Customer Care Associate Career Rating Comparison
Please give us a one liner to describe this review.
"Cool"
What do you like about working at TeleTech?
"Helping the senior customers with their medical plan."
Do you have any tips for others interviewing with this company?
"have call center type experience."
What don't you like about working at TeleTech?
"the way they usually lay off temporary workers each year, so job security is low."
What suggestions do you have for management?
"expand there facility as well as have other medical insurance programs etc for job security for temporary workers."
Please give us a one liner to describe this review.
"Very necessary"
What do you like about working at Convergys?
"Good stable company!, fun environmennt and great co-workers.."
Do you have any tips for others interviewing with this company?
"Be confident and ask alot of questions..."
What don't you like about working at Convergys?
"Better compensation and job recognition..more incentives..."
What suggestions do you have for management?
"Better motivation to employees needed..."
Please give us a one liner to describe this review.
"A great company starts with great people."
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