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Citizens Bank Employee Job Reviews in the United States

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32%
42%
15%
10%
1%
3.9
Average Rating
(based on 93 Citizens Bank Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.3
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.7
Support You Get
3.7
Way You Work
4.1
Work Setting
3.8
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"I have worked for Citizens Bank for just over a year. It has been found that the company has great work life balance for it's employees and provides a wonderful compensation package with opportunities for commission. There are several opportunities to utilize your talents in different faucets of the business, and internal growth."
Posted 10 years ago in Webster, NY
Credit Analyst

"Great place but lacks communication that is needed when growing rapidly"

What do you like about working at Citizens Bank?

"Great people"

What don't you like about working at Citizens Bank?

"Lack of communication and support"

What suggestions do you have for management?

"More communication and support"

Senior Analyst

"Wonderful bank and associates"

What do you like about working at Citizens Bank?

"Excellent role as Senior Analyst working with commercial loan officers in the division, creating credit write-ups for them and closing the approved committments."

What don't you like about working at Citizens Bank?

"I should have been their longer."

What suggestions do you have for management?

"I trust that they continue to use the two one page synopsis forms I developed for the division: 1) What topics to cover in a commercial loan interview and 2) What financial information to gather."

Technical Writer

"Good"

What do you like about working at Citizens Bank?

"It was a stable, conservative company with good people."

What don't you like about working at Citizens Bank?

"Air quality"

Branch Sales Manager

What do you like about working at Citizens Bank?

"Potential for advancement & my team!"

Do you have any tips for others interviewing with this company?

"Must be able to work independently and have experience in business development to meet goals assigned for the year."

What don't you like about working at Citizens Bank?

"The company needed to be more organized with respect to business developement."

What suggestions do you have for management?

"To have daily, weekly & monthly goals projected for more rapid growth."

Development Administrator

What do you like about working at Citizens Bank?

"my co-workers and direct management"

What don't you like about working at Citizens Bank?

"opportunity for growth"

What suggestions do you have for management?

"define a job path to enhance employees and offer something to look forward too"

Assistant Manager

"Citizens was a great place to work, but I wanted to be more in the investment field."

What do you like about working at Citizens Bank?

"The clients."

Do you have any tips for others interviewing with this company?

"If your are not peolple orientec than Citizens Bank is not the place for you."

What don't you like about working at Citizens Bank?

"High turn around employee rate."

What suggestions do you have for management?

"Offer more of an incentive for the tellers in order to get them them to suggest products to the clients."

Inside Sales Leader

What do you like about working at Citizens Bank?

"the culture of the people"

Do you have any tips for others interviewing with this company?

"hunter adivise"

What don't you like about working at Citizens Bank?

"not enough coaching"

What suggestions do you have for management?

"coach"

Senior Loan Officer

"It was good but needed work internally. Now the branch is closed"

What do you like about working at Citizens Bank?

"Money/ co workers"

Do you have any tips for others interviewing with this company?

"good luck"

What don't you like about working at Citizens Bank?

"The benefits and pay structure"

What suggestions do you have for management?

"Well the branch closed"

Branch Manager

What do you like about working at Citizens Bank?

"Loved being in the instore branch"

Do you have any tips for others interviewing with this company?

"Be comfortable taling to people in the aisles of the supermarket"

What don't you like about working at Citizens Bank?

"No opportunity to advance"

Loan Processor

"This is a contract position so I have no benefits but I have heard a little about their benifits"

What do you like about working at Citizens Bank?

"I enjoy working on mortgage loans"

What don't you like about working at Citizens Bank?

"It is a contract position and there is not much room for advancement at this time as they work very hard to keep their current staff although inexperienced."

What suggestions do you have for management?

"I feel they should hire staff based on experience and knowledge, not just loyalty which is something they have done."

Client Service Supervisor

"A very important learning experience that the lucky escape"

What do you like about working at Citizens Bank?

"I enjoyed the detailed nature of the work, meeting and having the opportunity to help people, maintaining the office filing and audit folder."

Do you have any tips for others interviewing with this company?

"The only skill you need to have or talk about is sales."

What don't you like about working at Citizens Bank?

"The corporate sales environment , which came to emphasize sales over helping our clients, became incompatible with my personal outlook."

What suggestions do you have for management?

"It is not possible to describe positions as not sales positions with the demands made on employees by management."

CRM

"I worked as a contractor"

What do you like about working at Citizens Bank?

"People were down to earth -- interested in getting the job done"

What don't you like about working at Citizens Bank?

"IT politics"

What suggestions do you have for management?

"your people are your best asset"

Consultant

"Very nice people to work with, couldn't ask for better people."

HR Employment Coordinator

"Wanted a Sales professional to be competitive, but very resistent to change from service orient."

What do you like about working at Citizens Bank?

"The industry"

What don't you like about working at Citizens Bank?

"The fact that they hired someone that had extensive sales experience but really wasnt ready for change. Still service oriented."

What suggestions do you have for management?

"When you hire experience, don't allow banker that have been there for years, to push the fresh blood out. Because the fresh blood has the new ideas that will allow the bank to reach there goals."

Mortgage Specialist

"No Longer in Business"

What don't you like about working at Citizens Bank?

"Mortgage Industry"

What suggestions do you have for management?

"Better financial Planning"

Citizens Bank Reviews FAQs

Is Citizens Bank a good company to work for?

Citizens Bank has an overall rating of 3.9 Average Rating out of 5, based on over 93 Citizens Bank Review Ratings left anonymously by Citizens Bank employees, which is equal to the average rating for all companies on CareerBliss. 89% of employees would recommend working at Citizens Bank.

Does Citizens Bank pay their employees well?

Citizens Bank employees earn $40,000 annually on average, or $19 per hour, which is 39% lower than the national salary average of $66,000 per year. 41 Citizens Bank employees have shared their salaries on CareerBliss. Find Citizens Bank Salaries by Job Title.

How satisfied are employees working at Citizens Bank?

89% of employees would recommend working at Citizens Bank with the overall rating of 3.9 out of 5. Employees also rated Citizens Bank 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.3 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at Citizens Bank?

According to our data, the highest paying job at Citizens Bank is a VP of Finance and Administration at $200,000 annually. Browse Citizens Bank Salaries by Job Profile.

What is the lowest paying job at Citizens Bank?

According to our data, the lowest paying job at Citizens Bank is a Senior Clerk at $13,000 annually. Browse Citizens Bank Salaries by Job Profile.

What are the pros and cons of working at Citizens Bank?

According to reviews on CareerBliss, employees commonly rated the pros of working at Citizens Bank to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse Citizens Bank Employee Job Reviews by Location

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