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Working at Blue Cross Blue Shield in Chattanooga, TN: 9 Employee Job Reviews by Real Employee working in Chattanooga, TN Area

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On average, employees in Chattanooga, TN at Blue Cross Blue Shield give their company a 3.0 rating out of 5.0 based on 9, whereas overall Average Rating of Blue Cross Blue Shield is 4.0 out of 5.0 based on 631 Blue Cross Blue Shield Review Ratings. The happiest Blue Cross Blue Shield employees in Chattanooga, TN are Senior Business Analysts submitting an average rating of 3.4 and Anonymous Employees with a rating of 4.1.

34%
44%
16%
6%
1%
4.0
Average Rating
(based on 424 Blue Cross Blue Shield Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.6
People You Work With
4.3
Person You Work For
4.1
Rewards You Receive
3.8
Support You Get
3.9
Way You Work
4.1
Work Setting
4.0
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"I have worked with BCBS for 2 years, I would definitely recommend working with them. The work environment is so good, They are always encouraged in the tasks which they assign. They work collectively in order to achieve the goal. People are so friendly and helpful."
Posted 4 years ago in Chicago, IL

Working at Blue Cross Blue Shield in Chattanooga, TN: 9 Employee Reviews

Senior Business Analyst

"This is a great company to work with."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Blue Cross Blue Shield Employee

"Can be a good company, but it's in a state of transformation."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

4.0
Blue Cross Blue Shield (631)

4.8 Highest Rated in this Industry is Harlem Hospital Center (14)
2.2 Lowest Rated in this Industry is Nightingale Home Healthcare (12)
3.7 Average of All Companies in this Industry (10,809)
Blue Cross Blue Shield Employee

"A great place to work with benefits that attract and retain top talent."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Application Engineer

"I didn't work for BCBST directly, I worked for a subsidiary called Shared Health. It was terrible, they are no longer in business. BCBST itself was great. Great benefits, cool people. It's a huge company so there's tons of gossip and rumors, same as in every other large company."

Person You Work For 3.7 / 5 People You Work With 3.7 / 5 Work Setting 3.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.7 / 5
Company Culture 3.7 / 5 Way You Work 3.7 / 5
Correspondent

"Not a good career move - VSHP/BCBST."

What do you like about working at Blue Cross Blue Shield?

"I like the great 401k plan and good training when I started (poor follow-up training since). I like the good, stable name that people look to."

Do you have any tips for others interviewing with this company?

"It is easy to get in. General interviewing techniques are used. Act happy and health-oriented."

What don't you like about working at Blue Cross Blue Shield?

"I dislike the poor management, and that they do take any advice from the employees at all. It is very unorganized, as far as VSHP is concerned. My job is not an entry level position. I had to have a lot of knowledge to get to my position, and I have learned a great deal more since starting. About a year ago, they changed it to where we were being paid less than the entry level CSR (call center/phone) position was being paid, AND, they told all the new trainees that we were paid less to try and keep them from wanting to move up and out of the CSR position. They also went behind our backs, changed our job description to include helping out the CSRs, and they forced us to take phones calls while being paid less then the CSR. Since when does someone with MORE knowledge make less moneyAs a whole, BCBST is very focused on employee health. We are forced to have a bio-metric screening done and the results are given yearly. If we do not wish to participate, then they take a $25 fee out of your bi-weekly paycheck. The food available is health-oriented, so therefore, expensive and bland. If you want more unhealthy foods, there is not much available, and expect to pay about double for it. The campus has signs everywhere about being healthy and getting into shape, and not a single one is actually oriented to doing a good job. I made more money in my health wellness bonus than I do for my actual job! There is no focus at all from the company about performance, unless it's bad, it seems. Management is all smiles and happy all the time, but it generally does not come across as genuine."

What suggestions do you have for management?

"Get rid of pretty much everyone and start fresh. Listen to the employees, because we are the ones out there doing it every day, and we know exactly what is going on and what needs to change."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Lead Programmer Analyst
Person You Work For 3 / 5 People You Work With 3.1 / 5 Work Setting 3 / 5
Support You Get 2.1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Programmer Analyst
Person You Work For 3 / 5 People You Work With 3.9 / 5 Work Setting 3.5 / 5
Support You Get 3.2 / 5 Rewards You Receive 2.7 / 5 Growth Opportunities 2.4 / 5
Company Culture 3 / 5 Way You Work 3.3 / 5
Senior Systems Analyst
Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 1.8 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Claims Processor

"Excellent."

What do you like about working at Blue Cross Blue Shield?

"I like to help people."

What don't you like about working at Blue Cross Blue Shield?

"I love everything."

What suggestions do you have for management?

"Management should work together."

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