Company Menu

JC Penney Employee Job Reviews in the United States

Browse JC Penney Reviews by Job Title →

28%
43%
26%
3%
0%
3.9
Average Rating
(based on 148 JC Penney Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.2
Work Setting
4.0
Advertisement
Logistics Coordinator

"It was great!"

What do you like about working at JC Penney?

"It was a small environment and I learned alot about Logistics as well as other things."

Do you have any tips for others interviewing with this company?

"Take initiative and let them know that you are a self starter and you are willing to learn."

What don't you like about working at JC Penney?

"I did not dislike anything about it."

What suggestions do you have for management?

"To keep up the good work!"

Seasonal Associate

"Effecient"

What do you like about working at JC Penney?

"The customer service experience I gained from working there."

Do you have any tips for others interviewing with this company?

"Unless you like retail I wouldnt suggest working here."

What don't you like about working at JC Penney?

"It was not my type of work and my hours where horrible."

Personnel Assistant

"JCPenney is a good company to work for; a lot of staff worked there many years into retirement"

What do you like about working at JC Penney?

"There was always a variety of job duties of do each shift so it was never boring."

Do you have any tips for others interviewing with this company?

"Be very friendly and outgoing. Volunteer to work in several departments."

What don't you like about working at JC Penney?

"I sat in a secluded office and did not get to interact much with customers."

What suggestions do you have for management?

"When a position is no longer needed; notify staff before terminating that person."

Store Manager

"adequate"

What do you like about working at JC Penney?

"The associates in the store."

What don't you like about working at JC Penney?

"The leadership team at a regional and corporate level."

What suggestions do you have for management?

"More concise goals and realistic expectations."

Selling Specialist

What do you like about working at JC Penney?

"Retail experience"

Do you have any tips for others interviewing with this company?

"If you have never been in retail, this a great experience."

What don't you like about working at JC Penney?

"the hours"

What suggestions do you have for management?

"Divide work hours evenly..."

QA Auditor

What do you like about working at JC Penney?

"Great physical surroundings."

What don't you like about working at JC Penney?

"High Stress, long hours."

What suggestions do you have for management?

"Renovate stores more often, update variety of offerings."

Department Supervisor

"is OK"

What do you like about working at JC Penney?

"the people, is like been your own family, and you can have different opportunities."

What don't you like about working at JC Penney?

"work on sunday and stay late in the work special the holidays when can be in home with your family."

What suggestions do you have for management?

"need more strict to the employes that not do they job."

Customer Service Associate

What do you like about working at JC Penney?

"I liked the people I worked with. It helped with paying for things I needed while in school."

Do you have any tips for others interviewing with this company?

"Tell the truth."

What don't you like about working at JC Penney?

"The pay was not enough for the work that I did. There was no room for advancement."

What suggestions do you have for management?

"When you have a good worker, do whatever you can to keep them."

Sales Assistant

What do you like about working at JC Penney?

"job satisfaction"

What don't you like about working at JC Penney?

"security management"

Sales Representative

"JC Penny's was a great place to gain experience in sales."

What do you like about working at JC Penney?

"The people were very nice and it gave me an opportunity to work with customers, which I enjoy. JC Penney's had a great benefit's package."

What don't you like about working at JC Penney?

"The retail hours were difficult at times."

What suggestions do you have for management?

"Managers need to listen and learn from their employees."

Customer Service Associate

"Don't go there unless you have to!"

What do you like about working at JC Penney?

"The people I worked with were nice."

Do you have any tips for others interviewing with this company?

"Don't even bother."

What don't you like about working at JC Penney?

"Almost everything."

What suggestions do you have for management?

"Find a way to pay the people who sell your products."

CRS Manager

"Excellent company."

Customer Service Representative

"This is the job I used to have while I was completing my community college classes before transferring to SDSU"

What do you like about working at JC Penney?

"I had flexible schedule"

Do you have any tips for others interviewing with this company?

"Patience with customers with bad attitude, and work as more professionally as he can."

What don't you like about working at JC Penney?

"Some customers with Bad Attitude during Holidays."

What suggestions do you have for management?

"Excellent customer service skills"

Customer Service Associate

What do you like about working at JC Penney?

"Talk with customers"

Do you have any tips for others interviewing with this company?

"Be honest"

What don't you like about working at JC Penney?

"Never enough staffing, always had to clean up and try to accomodate customers."

What suggestions do you have for management?

"Surprise visits"

Furniture Department Manager

What do you like about working at JC Penney?

"Everyday is a different challenge."

Do you have any tips for others interviewing with this company?

"Ask the following: What are the immediate issues to address Who is the customer How does centralized buying work in the different regions"

What don't you like about working at JC Penney?

"The quality of furniture has gone down.,,low priced merchandise."

What suggestions do you have for management?

"As a company we need to get back to higher quality at a reasonable price. Don't buy goods from China."

JC Penney Reviews FAQs

Is JC Penney a good company to work for?

JC Penney has an overall rating of 3.9 Average Rating out of 5, based on over 148 JC Penney Review Ratings left anonymously by JC Penney employees, which is equal to the average rating for all companies on CareerBliss. 97% of employees would recommend working at JC Penney.

Does JC Penney pay their employees well?

JC Penney employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 54 JC Penney employees have shared their salaries on CareerBliss. Find JC Penney Salaries by Job Title.

How satisfied are employees working at JC Penney?

97% of employees would recommend working at JC Penney with the overall rating of 3.9 out of 5. Employees also rated JC Penney 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.4 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at JC Penney?

According to our data, the highest paying job at JC Penney is a Hair and Makeup Lead at $209,000 annually. Browse JC Penney Salaries by Job Profile.

What is the lowest paying job at JC Penney?

According to our data, the lowest paying job at JC Penney is a Manicurist at $12,000 annually. Browse JC Penney Salaries by Job Profile.

What are the pros and cons of working at JC Penney?

According to reviews on CareerBliss, employees commonly rated the pros of working at JC Penney to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse JC Penney Employee Job Reviews by Location

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×