JC Penney Employee Reviews for Customer Service Associate

What do you like about working at JC Penney?

"The company had good technical assistance for customer service, and simple bonuses but satisfying."

Do you have any tips for others interviewing with this company?

"The age discrimination act was not recognized, it is all about the bottom line and large bonuses for management"

What don't you like about working at JC Penney?

"The company I started working with was macromanagement, no accountibility, issues based on assumptions and gossip. Management was a merry go round, tools set were not used properly."

What suggestions do you have for management?

"Since only working for NEW CEO couple of months, it is unfortunate that due to economics and drastic changes and having to get RID, FIRE, TERMINATE, LAYOFF, OF THOUSANDS OF PEOPLE WITH SENIORITY, AND DEPARTMENTS; for him to take MILLIONS of dollars at the end of the year; would have been my method."

What do you like about working at JC Penney?

"Meeting customers and companies expectations. Products, merchandise and services. Administrative duties, policies and procedures."

Do you have any tips for others interviewing with this company?

"Labor work and responsibilities are plentifull, however, advancement are possible."

What don't you like about working at JC Penney?

"No full time positions, not great benefits, no consistent polocies."

What suggestions do you have for management?

"More accountibility, and build employee loyalty through companies committment to employees."

"Been amazing helping people in a different environment."

What do you like about working at JC Penney?

"The customers who were friendly and appreciated the work we did which wasn't easy."

Do you have any tips for others interviewing with this company?

"Be super friendly and cheerful. They want to see someone who would be awesome working for their customers."

What don't you like about working at JC Penney?

"How cheap it is...everyone needed to do things solo even if your busy."

What suggestions do you have for management?

"Share some wealth on people and hire to help those already there and working."

What do you like about working at JC Penney?

"I liked the people I worked with. It helped with paying for things I needed while in school."

Do you have any tips for others interviewing with this company?

"Tell the truth."

What don't you like about working at JC Penney?

"The pay was not enough for the work that I did. There was no room for advancement."

What suggestions do you have for management?

"When you have a good worker, do whatever you can to keep them."

"Don't go there unless you have to!"

What do you like about working at JC Penney?

"The people I worked with were nice."

Do you have any tips for others interviewing with this company?

"Don't even bother."

What don't you like about working at JC Penney?

"Almost everything."

What suggestions do you have for management?

"Find a way to pay the people who sell your products."

What do you like about working at JC Penney?

"Talk with customers"

Do you have any tips for others interviewing with this company?

"Be honest"

What don't you like about working at JC Penney?

"Never enough staffing, always had to clean up and try to accomodate customers."

What suggestions do you have for management?

"Surprise visits"

"Destined for new experiences"

What do you like about working at JC Penney?

"The hours, the muilt-tasks I had to perform(I love to stay active). The organization, the generous in the customers. And most of all the customer satisfactory!!!"

Do you have any tips for others interviewing with this company?

"Just be calm, be yourself, and answer the questions to your best ability"

What suggestions do you have for management?

"I never had a management position but I'm always willing to take my skills to that next level."