Wipro Employee Reviews for Senior ITSM Consultant

What do you like about working at Wipro?

"Wipro was at the time the world's largest outsourcing company. All of my customers were huge multinationals. Wipro had all the support I needed and knew how to get the job done. Also they were aware of their prestige and worked to maintain it. For that reason alone they had offices in Silicon Valley California. It was neat to do a 'Meet and Greet' two blocks away from Google."

Do you have any tips for others interviewing with this company?

"There are certain cultural differences between Americans and Indians. Besides the obvious - language, diet, etc. - India is a country where labor is a cheap resource. It is common for their solutions to involve throwing more people at the problem. They also have a tendency to fly fast a lose with deadlines. It is kind of, It will get done when it gets done mindset."

What don't you like about working at Wipro?

"Wipro wanted me more for my customer service skills and as an American face for their Indian company, than for my technical skills. I was told that there were plenty of coders in India and they did not need me writing code. I did design documents and requirements documents and then signed off on what the team in India produced. I also did a lot of translating between the developers and the customers."

What suggestions do you have for management?

"Actually I think Wipro is a well managed company at all levels. You do not get that big without doing it right."