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Walmart Employee Reviews for Customer Service Associate

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Customer Service Associates at Walmart give their company a 2.9 out of 5.0, while the average rating for Walmart is 3.6, making them 22% less happy than every other employee at Walmart and 22% less happy than every other Customer Service Associate on CareerBliss - the happiest Customer Service Associates work for Gander Mountain.

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2.9
Average Rating
(based on 2 Customer Service Associate Review Ratings)
Customer Service Associate
in West Chicago, IL

"Great!"

What do you like about working at Walmart?

"What I like about working for Walmart is the customers and the discount."

What don't you like about working at Walmart?

"I don't like the fact that there's lazy people that don't like to work."

What suggestions do you have for management?

"I would suggest to the management team to work around more often and do random drug screenings."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Associate
in New Baltimore, MI

What do you like about working at Walmart?

"I like some of the people I work with and some of the customers are really nice. I love when I can help a customer and getting positive feedback"

Do you have any tips for others interviewing with this company?

"Before applying go in and look around take note of how the store is run, how busy it is how many people working, if managers are walking around. If it looks good apply, if not don't even bother."

What don't you like about working at Walmart?

"Too many managers, no communication, blame game, lazy coworkers, favoritism, incompetence, policy changes too often with no communication or guidelines, no positive feedback, overworked and understaffed, unreasonable customers"

What suggestions do you have for management?

"I would let the stores make the schedules so they can work more with their employees and so they can have enough people to take care of customers. I would give good employees positive feedback and make sure everyone gets reward when we are accident free not just who ever happens to be there at the time. I would back my employees up when they are dealing with a difficult customer and not let them be treated like garbage."

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Customer Service Associate

What do you like about working at Walmart?

"I enjoyed working with the customers and employees, handling problems at the customer service desk."

Customer Service Associate
in Murray, UT

"It was fun for awhile"

What do you like about working at Walmart?

"I made a few life long friends with co-workers and with a few customers, and enjoyed serving them"

Do you have any tips for others interviewing with this company?

"Wal-Mart is good on making you think that they have your back with the open door policy, but I learned that this is not true, at least at the store I work at. Ask questions, and make sure they honor the open door policy."

What don't you like about working at Walmart?

"I didn't like seeing managers step on one another to get ahead, and that made them crabby to work with, and made coming to work miserable"

What suggestions do you have for management?

"I have a little respect for one another, and to be fair when it comes to moving someone up on the management ladder"

Average Walmart Attributes by Customer Service Associate

Company Culture
3
Growth Opportunities
3
People You Work With
2
Person You Work For
3
Rewards You Receive
4
Support You Get
2.5
Way You Work
3
Work Setting
3
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