Working at Spectrum in Staten Island, NY: 5 Employee Job Reviews by Real Employee working in Staten Island, NY Area

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On average, employees in Staten Island, NY at Spectrum give their company a 2.5 rating out of 5.0 based on 5, whereas overall Average Rating of Spectrum is 3.7 out of 5.0 based on 367 Spectrum Review Ratings. The happiest Spectrum employees in Staten Island, NY are Digital Technicians submitting an average rating of 4.5 and Direct Sales Representatives with a rating of 3.6.

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22%

46%

24%

3.7

Average Rating

(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture

3.6

Growth Opportunities

3.3

People You Work With

4.2

Person You Work For

3.9

Rewards You Receive

3.6

Support You Get

3.6

Way You Work

3.9

Work Setting

3.7

Product Support Specialist

"I've only been working at TWC for one week, so I'm still in training. This company is not perfect but I've been thoroughly impressed by the blatant intent to ensure employee value, direction of company and reasons to stay. The interview, HR intake and training have all been great. The training is a bit informal and unstructured but I seriously do not have much issue with it, as I come from a 'sink or swim' environment. Diane you are doing a great job! So, Diane is a manager over the APS group in Charlotte, NC, doing some pre-training. I like her spunk and willingness to improve processes. Managers don't micromanage. A good sign as it does not work with IT people, who by nature have to be self-sufficient. I like the calm atmosphere here, A LOT. The benefits rock. How TWC has presented all employee benefits and resources in one portal is done incredibly well. Again, benefits are top notch. Little things I like, that shows TWC cares: Special 'Expecting Mothers' and 'Fuel Efficient Vehicles' parking spaces. There was a red Camaro parked in one today, lol. The thoughtful interior design on an old building, training rooms that get used, large bathrooms, cell phone shelf in stalls, urinal mat (thank you), full size mirror, 50 inch tv's, gaming room (hardly used), USB charger outlet at desk, locked storage, clean air, janitor constantly cleaning (nice guy too), well-thought out and executed benefits program and many businesses in park (Planet Fitness). I may be a noob, but not a noob to life. I like it here. For those who feel there is no room to grow, invest in your education and apply for a different position. TWC prefers to promote and hire internally. Any downfalls TWC may have, I can resolve by investing in myself. TWC has placed many paths to grow in man and retire with the company. The opportunities are there, but you do have to reach for them. Like life do not expect anything good to fall into your lap. Get out there and hustle."

Posted 8 years ago in Charlotte, NC

Working at Spectrum in Staten Island, NY: 5 Employee Reviews

Direct Sales Representative

in Staten Island, NY

"Working as a Direct Sales Representative, going door to door, was a position I took in stride but is not the direction I would like to take my career in. Having a strong background in the financial Industry and knowledge of sales and operations is where I will be concentrating on getting back into immediately."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5

Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5

Company Culture 3 / 5 Way You Work 5 / 5

Master Control Operator

in Staten Island, NY

What do you like about working at Spectrum?

"I'm more experienced than many of my co-workers so I end up answering a lot of their questions."

Do you have any tips for others interviewing with this company?

"It took me three interviews to get hired for an entry-level position although I have 25 yrs. of experience."

What don't you like about working at Spectrum?

"I have to work on holidays and weekends to make ends meet."

What suggestions do you have for management?

"Give out bonuses based on hours worked and work completed."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5

Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5

Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.7

Spectrum (367)

4.5 Highest Rated in this Industry is Hulu (7)

3.2 Lowest Rated in this Industry is Mediacom Communications (30)

3.8 Average of All Companies in this Industry (2,822)

Digital Technician

in Staten Island, NY

What do you like about working at Spectrum?

"We have superior products and service and offer excellent support."

Do you have any tips for others interviewing with this company?

"It took me three interviews to land my job. Be patient and don't give up."

What don't you like about working at Spectrum?

"I sometimes have to work outside in the snow and ice."

What suggestions do you have for management?

"Don't schedule me to work on jobs that are on opposite sides of town so that I have to go back and forth all day in traffic."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5

Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5

Company Culture 5 / 5 Way You Work 5 / 5

Spectrum Employee

in Staten Island, NY

"Interesting company with great career advancement opportunities."

What do you like about working at Spectrum?

"Love working for Time Warner Cable. Great opportunities for career advancement. Interesting company, because we are always making technological advances."

Do you have any tips for others interviewing with this company?

"Always put your best foot forward and show you are a team player."

What don't you like about working at Spectrum?

"2 of my former bosses. Luckily, one has been removed and the other has had his responsibilities significantly diminished."

What suggestions do you have for management?

"Always promote from within. The people who have been on the frontline will know how to best manage the frontline."

Program Manager

in Staten Island, NY

"Was family oriented, then became very corporate."