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Industry: Broadcasting · HQ: Stamford, CT · https://www.jobs.spectrum.com/

Working at Spectrum in Jamaica, NY: 4 Employee Job Reviews by Real Employee working in Jamaica, NY Area

Browse Spectrum Reviews by Job Title →

On average, employees in Jamaica, NY at Spectrum give their company a 0.0 rating out of 5.0 based on 4, whereas overall Average Rating of Spectrum is 3.7 out of 5.0 based on 367 Spectrum Review Ratings. The happiest Spectrum employees in Jamaica, NY are Sales Professionals submitting an average rating of 0.0 and PC Technicians also with a rating of 0.0.

22%
46%
24%
6%
3%
3.7
Average Rating
(based on 229 Spectrum Review Ratings)

Ratings by Category

Company Culture
3.6
Growth Opportunities
3.3
People You Work With
4.2
Person You Work For
3.9
Rewards You Receive
3.6
Support You Get
3.6
Way You Work
3.9
Work Setting
3.7
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Product Support Specialist
"I've only been working at TWC for one week, so I'm still in training. This company is not perfect but I've been thoroughly impressed by the blatant intent to ensure employee value, direction of company and reasons to stay. The interview, HR intake and training have all been great. The training is a bit informal and unstructured but I seriously do not have much issue with it, as I come from a 'sink or swim' environment. Diane you are doing a great job! So, Diane is a manager over the APS group in Charlotte, NC, doing some pre-training. I like her spunk and willingness to improve processes. Managers don't micromanage. A good sign as it does not work with IT people, who by nature have to be self-sufficient. I like the calm atmosphere here, A LOT. The benefits rock. How TWC has presented all employee benefits and resources in one portal is done incredibly well. Again, benefits are top notch. Little things I like, that shows TWC cares: Special 'Expecting Mothers' and 'Fuel Efficient Vehicles' parking spaces. There was a red Camaro parked in one today, lol. The thoughtful interior design on an old building, training rooms that get used, large bathrooms, cell phone shelf in stalls, urinal mat (thank you), full size mirror, 50 inch tv's, gaming room (hardly used), USB charger outlet at desk, locked storage, clean air, janitor constantly cleaning (nice guy too), well-thought out and executed benefits program and many businesses in park (Planet Fitness). I may be a noob, but not a noob to life. I like it here. For those who feel there is no room to grow, invest in your education and apply for a different position. TWC prefers to promote and hire internally. Any downfalls TWC may have, I can resolve by investing in myself. TWC has placed many paths to grow in man and retire with the company. The opportunities are there, but you do have to reach for them. Like life do not expect anything good to fall into your lap. Get out there and hustle."
Posted 8 years ago in Charlotte, NC

Working at Spectrum in Jamaica, NY: 4 Employee Reviews

Escalation Analyst
in Jamaica, NY

"Solid company to work for."

Customer Care Team Leader
in Jamaica, NY

"Not a good company."

What do you like about working at Spectrum?

"Good benefits."

Do you have any tips for others interviewing with this company?

"Too long ago to remember this."

What don't you like about working at Spectrum?

"Terrible management, extremely low wages."

What suggestions do you have for management?

"Revamp."

Company-Industry Rating Comparison

3.7
Spectrum (367)
4.5 Highest Rated in this Industry is Hulu (7)
3.2 Lowest Rated in this Industry is Mediacom Communications (30)
3.8 Average of All Companies in this Industry (2,822)
Sales Professional
in Jamaica, NY

"Develop a better business module to sell triple play services."

What do you like about working at Spectrum?

"I worked in direct sales. The management team in the Jamaica office has no idea what they are doing, which in turn makes it look as if the sales team can't produce sales. They hype the experience of working there and the money you will make. When the truth of the matter is you don't make the money because of the politics and the playing of favorites. The people are nice, but you can't have a career there unless you have someone watching your back. The indirect competition makes people not share information. It's like they're scared you're going to out-perform them."

Do you have any tips for others interviewing with this company?

"Be honest with whoever you interview with."

What don't you like about working at Spectrum?

"Good, company, just they have some issues."

What suggestions do you have for management?

"Listen to your employees. They are the ones who are taking care of your customers, not management in the ivory tower."

PC Technician
in Jamaica, NY

"Best job in the world."

What do you like about working at Spectrum?

"They treated you fairly regardless of gender."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at Spectrum?

"Contract ended too soon."

What suggestions do you have for management?

"Get more lucrative contracts."

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